#171070: "Gmail issues related to BGA, not to user as reported"
What is this report about?
What happened? Please select from below
What happened? Please select from below
Please check if there is already a report on the same subject
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
Ooops, we seem to be having difficulties reaching you by email...
-
• Please explain what you wanted to do, what you did and what happened
I keep getting a notification on BGA that my email has an issue but, from the message, it looks as though gmail is requesting BGA to configure its sending account authentication in a different manner. It's not related with my gmail address. I've already turned off some email notifications so that gmail doesn't view BGA as a bulk email sender but apparently it's still not enough.
Details as shown on BGA:
Our last email was refused by your email service (gmail.com).
We send emails only when necessary, and you can choose which emails you want to receive from this page.
Please update your email address if it is incorrect. If your email address is correct, please contact your email service provider (gmail.com) and see why they are blocking our emails.
Received from your email service provider (timezone is Western Europe - CET/CEST):
Jun 1 20:33:49 localhost postfix/smtp[29204]: CFBBDE07D3: to=<xxxxx@gmail.com>, relay=alt1.gmail-smtp-in.l.google.com[192.178.156.26]:25, delay=0.6, delays=0/0/0.37/0.23, dsn=4.7.30, status=deferred (host alt1.gmail-smtp-in.l.google.com[192.178.156.26] said: 421-4.7.30 Your email has been rate limited because DKIM authentication didn't 421-4.7.30 pass for this message. Gmail requires all bulk email senders to 421-4.7.30 authenticate with DKIM. 421-4.7.30 421-4.7.30 Authentication results: 421-4.7.30 DKIM = did not pass 421-4.7.30 To set up DKIM for your sending domains, visit 421-4.7.30 support.google.com/a?p=turn-on-dkim 421-4.7.30 To learn more about Gmail requirements for bulk senders, visit 421 4.7.30 support.google.com/a?p=sender-guidelines. 4fb4d7f45d1cf-6056716a6bcsi5271139a12.441 - gsmtp (in reply to end of DATA command))
Note: if you just sent a test email, please retry in 10-15mn. • Which browser are you using?
Google Chrome v135
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Ooops, we seem to be having difficulties reaching you by email...
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
I keep getting a notification on BGA that my email has an issue but, from the message, it looks as though gmail is requesting BGA to configure its sending account authentication in a different manner. It's not related with my gmail address. I've already turned off some email notifications so that gmail doesn't view BGA as a bulk email sender but apparently it's still not enough.
Details as shown on BGA:
Our last email was refused by your email service (gmail.com).
We send emails only when necessary, and you can choose which emails you want to receive from this page.
Please update your email address if it is incorrect. If your email address is correct, please contact your email service provider (gmail.com) and see why they are blocking our emails.
Received from your email service provider (timezone is Western Europe - CET/CEST):
Jun 1 20:33:49 localhost postfix/smtp[29204]: CFBBDE07D3: to=<xxxxx@gmail.com>, relay=alt1.gmail-smtp-in.l.google.com[192.178.156.26]:25, delay=0.6, delays=0/0/0.37/0.23, dsn=4.7.30, status=deferred (host alt1.gmail-smtp-in.l.google.com[192.178.156.26] said: 421-4.7.30 Your email has been rate limited because DKIM authentication didn't 421-4.7.30 pass for this message. Gmail requires all bulk email senders to 421-4.7.30 authenticate with DKIM. 421-4.7.30 421-4.7.30 Authentication results: 421-4.7.30 DKIM = did not pass 421-4.7.30 To set up DKIM for your sending domains, visit 421-4.7.30 support.google.com/a?p=turn-on-dkim 421-4.7.30 To learn more about Gmail requirements for bulk senders, visit 421 4.7.30 support.google.com/a?p=sender-guidelines. 4fb4d7f45d1cf-6056716a6bcsi5271139a12.441 - gsmtp (in reply to end of DATA command))
Note: if you just sent a test email, please retry in 10-15mn. • Which browser are you using?
Google Chrome v135
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Ooops, we seem to be having difficulties reaching you by email...
• Which browser are you using?
Google Chrome v135
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Ooops, we seem to be having difficulties reaching you by email...
• Which browser are you using?
Google Chrome v135
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• Which part of the rules was not followed by the BGA adaptation?
Ooops, we seem to be having difficulties reaching you by email...
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• Is the rules violation visible on game replay? If yes, at which move number?
I keep getting a notification on BGA that my email has an issue but, from the message, it looks as though gmail is requesting BGA to configure its sending account authentication in a different manner. It's not related with my gmail address. I've already turned off some email notifications so that gmail doesn't view BGA as a bulk email sender but apparently it's still not enough.
Details as shown on BGA:
Our last email was refused by your email service (gmail.com).
We send emails only when necessary, and you can choose which emails you want to receive from this page.
Please update your email address if it is incorrect. If your email address is correct, please contact your email service provider (gmail.com) and see why they are blocking our emails.
Received from your email service provider (timezone is Western Europe - CET/CEST):
Jun 1 20:33:49 localhost postfix/smtp[29204]: CFBBDE07D3: to=<xxxxx@gmail.com>, relay=alt1.gmail-smtp-in.l.google.com[192.178.156.26]:25, delay=0.6, delays=0/0/0.37/0.23, dsn=4.7.30, status=deferred (host alt1.gmail-smtp-in.l.google.com[192.178.156.26] said: 421-4.7.30 Your email has been rate limited because DKIM authentication didn't 421-4.7.30 pass for this message. Gmail requires all bulk email senders to 421-4.7.30 authenticate with DKIM. 421-4.7.30 421-4.7.30 Authentication results: 421-4.7.30 DKIM = did not pass 421-4.7.30 To set up DKIM for your sending domains, visit 421-4.7.30 support.google.com/a?p=turn-on-dkim 421-4.7.30 To learn more about Gmail requirements for bulk senders, visit 421 4.7.30 support.google.com/a?p=sender-guidelines. 4fb4d7f45d1cf-6056716a6bcsi5271139a12.441 - gsmtp (in reply to end of DATA command))
Note: if you just sent a test email, please retry in 10-15mn. • Which browser are you using?
Google Chrome v135
-
• What was the game action you wanted to do?
Ooops, we seem to be having difficulties reaching you by email...
-
• What did you try to do to trigger this game action?
I keep getting a notification on BGA that my email has an issue but, from the message, it looks as though gmail is requesting BGA to configure its sending account authentication in a different manner. It's not related with my gmail address. I've already turned off some email notifications so that gmail doesn't view BGA as a bulk email sender but apparently it's still not enough.
Details as shown on BGA:
Our last email was refused by your email service (gmail.com).
We send emails only when necessary, and you can choose which emails you want to receive from this page.
Please update your email address if it is incorrect. If your email address is correct, please contact your email service provider (gmail.com) and see why they are blocking our emails.
Received from your email service provider (timezone is Western Europe - CET/CEST):
Jun 1 20:33:49 localhost postfix/smtp[29204]: CFBBDE07D3: to=<xxxxx@gmail.com>, relay=alt1.gmail-smtp-in.l.google.com[192.178.156.26]:25, delay=0.6, delays=0/0/0.37/0.23, dsn=4.7.30, status=deferred (host alt1.gmail-smtp-in.l.google.com[192.178.156.26] said: 421-4.7.30 Your email has been rate limited because DKIM authentication didn't 421-4.7.30 pass for this message. Gmail requires all bulk email senders to 421-4.7.30 authenticate with DKIM. 421-4.7.30 421-4.7.30 Authentication results: 421-4.7.30 DKIM = did not pass 421-4.7.30 To set up DKIM for your sending domains, visit 421-4.7.30 support.google.com/a?p=turn-on-dkim 421-4.7.30 To learn more about Gmail requirements for bulk senders, visit 421 4.7.30 support.google.com/a?p=sender-guidelines. 4fb4d7f45d1cf-6056716a6bcsi5271139a12.441 - gsmtp (in reply to end of DATA command))
Note: if you just sent a test email, please retry in 10-15mn. -
• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v135
-
• At which step of the game did the problem occur? What was the current game instruction?
Ooops, we seem to be having difficulties reaching you by email...
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
I keep getting a notification on BGA that my email has an issue but, from the message, it looks as though gmail is requesting BGA to configure its sending account authentication in a different manner. It's not related with my gmail address. I've already turned off some email notifications so that gmail doesn't view BGA as a bulk email sender but apparently it's still not enough.
Details as shown on BGA:
Our last email was refused by your email service (gmail.com).
We send emails only when necessary, and you can choose which emails you want to receive from this page.
Please update your email address if it is incorrect. If your email address is correct, please contact your email service provider (gmail.com) and see why they are blocking our emails.
Received from your email service provider (timezone is Western Europe - CET/CEST):
Jun 1 20:33:49 localhost postfix/smtp[29204]: CFBBDE07D3: to=<xxxxx@gmail.com>, relay=alt1.gmail-smtp-in.l.google.com[192.178.156.26]:25, delay=0.6, delays=0/0/0.37/0.23, dsn=4.7.30, status=deferred (host alt1.gmail-smtp-in.l.google.com[192.178.156.26] said: 421-4.7.30 Your email has been rate limited because DKIM authentication didn't 421-4.7.30 pass for this message. Gmail requires all bulk email senders to 421-4.7.30 authenticate with DKIM. 421-4.7.30 421-4.7.30 Authentication results: 421-4.7.30 DKIM = did not pass 421-4.7.30 To set up DKIM for your sending domains, visit 421-4.7.30 support.google.com/a?p=turn-on-dkim 421-4.7.30 To learn more about Gmail requirements for bulk senders, visit 421 4.7.30 support.google.com/a?p=sender-guidelines. 4fb4d7f45d1cf-6056716a6bcsi5271139a12.441 - gsmtp (in reply to end of DATA command))
Note: if you just sent a test email, please retry in 10-15mn. • Which browser are you using?
Google Chrome v135
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Ooops, we seem to be having difficulties reaching you by email...
• Which browser are you using?
Google Chrome v135
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Ooops, we seem to be having difficulties reaching you by email...
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
I keep getting a notification on BGA that my email has an issue but, from the message, it looks as though gmail is requesting BGA to configure its sending account authentication in a different manner. It's not related with my gmail address. I've already turned off some email notifications so that gmail doesn't view BGA as a bulk email sender but apparently it's still not enough.
Details as shown on BGA:
Our last email was refused by your email service (gmail.com).
We send emails only when necessary, and you can choose which emails you want to receive from this page.
Please update your email address if it is incorrect. If your email address is correct, please contact your email service provider (gmail.com) and see why they are blocking our emails.
Received from your email service provider (timezone is Western Europe - CET/CEST):
Jun 1 20:33:49 localhost postfix/smtp[29204]: CFBBDE07D3: to=<xxxxx@gmail.com>, relay=alt1.gmail-smtp-in.l.google.com[192.178.156.26]:25, delay=0.6, delays=0/0/0.37/0.23, dsn=4.7.30, status=deferred (host alt1.gmail-smtp-in.l.google.com[192.178.156.26] said: 421-4.7.30 Your email has been rate limited because DKIM authentication didn't 421-4.7.30 pass for this message. Gmail requires all bulk email senders to 421-4.7.30 authenticate with DKIM. 421-4.7.30 421-4.7.30 Authentication results: 421-4.7.30 DKIM = did not pass 421-4.7.30 To set up DKIM for your sending domains, visit 421-4.7.30 support.google.com/a?p=turn-on-dkim 421-4.7.30 To learn more about Gmail requirements for bulk senders, visit 421 4.7.30 support.google.com/a?p=sender-guidelines. 4fb4d7f45d1cf-6056716a6bcsi5271139a12.441 - gsmtp (in reply to end of DATA command))
Note: if you just sent a test email, please retry in 10-15mn. • Which browser are you using?
Google Chrome v135
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Ooops, we seem to be having difficulties reaching you by email...
• Which browser are you using?
Google Chrome v135
Report history
This is now fixed, thank you for your report!
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
