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#76473: "Sending mails from bga to many providers fails"

fixed: Bug has been fixed

What is this report about?

BGA website

What happened? Please select from below

Something didn't function correctly while using the website (not during a game)

What happened? Please select from below

Something didn't function correctly while using the website (not during a game)

Please check if there is already a report on the same subject

If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!

#	Status	Votes	Game	Type	Title	Last update

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Nov 25th 2022 08:40 • sepasch • Bug has not been reproduced by developers yet:

www.gmx.net/mail/senderguidelines?ip=91.121.44.226&c=policy

Nov 25th 2022 08:49 • Sn0tty • Bug has not been reproduced by developers yet:

Corresponding explanation from ionos.com:
421-Reject due to policy violations.
421 For explanation visit www.ionos.com/help/index.php?id=2425&ip=91.121.44.226&c=poli)

Nov 25th 2022 11:18 • sepasch • Bug has not been reproduced by developers yet:

Many/some people had the same problems:
boardgamearena.com/forum/viewtopic.php?p=126835#p126835

Nov 25th 2022 18:16 • sepasch • Bug has not been reproduced by developers yet:

Seems to be fixed. I received Mails and the Popup is gone. Thx.

Apr 10th 2025 18:11 • GreenWarlock • Bug has not been reproduced by developers yet:

I am having the same problem with emails sent to my Apple iCloud email address, that says BGA is not following their rules for "bulk email". I expect there will be many iCloud customers registered here.

The error message sends the following link:
support.apple.com/en-us/102322

There is a lot of data there for policies that should be followed -- spammers are the reason we cannot have nice things :(

May 12th 2025 16:05 • HaetteHaette • Bug has not been reproduced by developers yet:

Same issue, email provider is mailbox.org

From the logs:

(smtp.boardgamearena.com), from: <noreply@boardgamearena.com>, (default: T (add header): [15.00/15.00] [ASDB_HS_ASN_SPAM(4.00){16276;},IP_REPUTATION_SPAM(3.84){asn:16276(0.40), country: FR(-0.00), ip: 91.121.44.2
26(0.88);},DCC_BULK(3.00){bulkBody=1 Fuz1=1 Fuz2=many rep=44% ;},BAYES_HAM(-2.88){99.49%;},ASDB_MAILBABY_ASN_GREY(2.00){16276;},NEURAL_IN_SPAM_LONG(1.99){1.000;},AUTOGEN_PHP_SPAMMY(1.00){},MIME_BASE64_TEXT_BOGUS(
1.00){},SENDER_MAIL_REPUTATION(0.95){0.95608955546974;},DMARC_POLICY_ALLOW(-0.50){boardgamearena.com;reject;},NEURAL_IN_SPAM_MED(0.49){0.997;},SPF_REPUTATION_HAM(-0.48){-0.96241179857825;},SENDER_HELO_REPUTATION(0
.46){0.93846667162552;},NEURAL_IN_SPAM_SHORT(0.29){1.000;},R_SPF_ALLOW(-0.20),MIME_BASE64_TEXT(0.10){},MIME_GOOD(-0.10){multipart/alternative;text/plain;},ARC_NA(0.00){},ASN(0.00){asn:16276,i
pnet:91.121.0.0/16, country:FR;},FROM_EQ_ENVFROM(0.00){},FROM_HAS_DN(0.00){},HAS_PHPMAILER_SIG(0.00){},HAS_URL(0.00){},INCOMING(0.00){},INCOMING_DEFAULT(0.00){},INCOMING_MBO(0.00){},MID_RHS_MATCH_FROM(0.00){},MIME
_TRACE(0.00){0:+;1:+;2:~;},PROXY_INFO(0.00){C6C5E2E0681;scan03.antispam.heinlein-support.de;dadfa7;},RBL_SENDERSCORE_QUERY_DENIED(0.00){91.121.44.226:from;},RCPT_COUNT_ONE(0.00){1;},RCVD_COUNT_THREE(0.00){3;},RCVD
_TLS_LAST(0.00){},REPLY_DN_IN_SUBJECT(0.00){dnmime: board game arena;replyto_dn mime firstname: board;},R_DKIM_NA(0.00){},SUBJECT_ENDS_EXCLAIM(0.00){},TAGGED_RCPT(0.00){boardgamearena;},TO_DN_ALL(0.00){},TO_MATCH
_ENVRCPT_ALL(0.00){},URIBL_BLOCKED_FAIL(0.00){www.facebook.com:selector;boardgamearena.com:url;boardgamearena.com:selector;},USER_OBJECT_RCPT(0.00){uid(3829789);reject_(15);r_cat(HONEST);}]), len: 11361, time: 244
6.546ms, dns req: 78, digest: <830b0784be1d369e4d74c00f3fc9ba69>, rcpts: <XXXXXXXXXXXXX@mailbox.org,XXXXXXXXXXXXX@mailbox.org>, mime_rcpts: <XXXXXXXXXXXXX@mailbox.org,>, settings_i
d: incoming_mbo

Jun 18th 2025 05:53 • nik592 • Bug has not been reproduced by developers yet:

Jun 18th 2025 14:07 • Draasill • Bug has been fixed:

There was a indeed an incident with our email system indeed, from 2025-06-16 13:09 to 2025-06-17 22:45 (CET).
This is now fixed, thank you for your report!

Jun 18th 2025 14:09 • Draasill • Bug has been fixed:

(Thank you nik592 for grouping matching bug reports)

Jun 18th 2025 14:13 • il_catania • Bug has been fixed:

@Draasill to be clear? Was the incident you speak of lack of DKIM authentication and it has now been added? Because the time range of your message suggests a transient issue, and we've been having this problem for months. It seems to be the fix is to implement DKIM?

Jun 18th 2025 14:59 • HaetteHaette • Bug has been fixed:

@Draasill - I'm confused. Many of these reports go way back earlier than the "incident" timeframe you mention and they have been ongoing for MONTHS.

I don't have a feeling you fixed it - I even doubt you even understood the root cause.

Aug 9th 2025 04:55 • ChenilleSansTete • Bug has been fixed:

The same with GMX since 10 days approx.

delays=3668/0/0.55/0.15, dsn=4.0.0, status=deferred (host mx01.gmx.net[212.227.17.4] said: 451-Requested action aborted 451-Reject due to policy restrictions. 451

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#76473: "Sending mails from bga to many providers fails"

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