#167449: "Frozen screen after a movement (obligating us to use F5)"
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What happened? Please select from below
What happened? Please select from below
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
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• Please explain what you wanted to do, what you did and what happened
After every move I do in many different games, the game doesn’t renew the screen automatically as it used to be and I have to refresh the page to confirm the move, what makes the games slow and boring to me and other players. We confirmed in Brazilian BGA comunity in WhatsApp it has been happening to many diferent players in many diferent games, we also informed “Gilson Segundo”, a Brazilian player who is in BGA official team of helpers to all users (feel free to contact him too for more details if necessary). I’m a premium user since years, the problem started just in 2025. Could you please help us all on this issue? Thank you very much.
• Which browser are you using?
Safari v18.4
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
After every move I do in many different games, the game doesn’t renew the screen automatically as it used to be and I have to refresh the page to confirm the move, what makes the games slow and boring to me and other players. We confirmed in Brazilian BGA comunity in WhatsApp it has been happening to many diferent players in many diferent games, we also informed “Gilson Segundo”, a Brazilian player who is in BGA official team of helpers to all users (feel free to contact him too for more details if necessary). I’m a premium user since years, the problem started just in 2025. Could you please help us all on this issue? Thank you very much.
• Which browser are you using?
Safari v18.4
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
• Which browser are you using?
Safari v18.4
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
• Which browser are you using?
Safari v18.4
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• Which part of the rules was not followed by the BGA adaptation?
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
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• Is the rules violation visible on game replay? If yes, at which move number?
After every move I do in many different games, the game doesn’t renew the screen automatically as it used to be and I have to refresh the page to confirm the move, what makes the games slow and boring to me and other players. We confirmed in Brazilian BGA comunity in WhatsApp it has been happening to many diferent players in many diferent games, we also informed “Gilson Segundo”, a Brazilian player who is in BGA official team of helpers to all users (feel free to contact him too for more details if necessary). I’m a premium user since years, the problem started just in 2025. Could you please help us all on this issue? Thank you very much.
• Which browser are you using?
Safari v18.4
-
• What was the game action you wanted to do?
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
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• What did you try to do to trigger this game action?
After every move I do in many different games, the game doesn’t renew the screen automatically as it used to be and I have to refresh the page to confirm the move, what makes the games slow and boring to me and other players. We confirmed in Brazilian BGA comunity in WhatsApp it has been happening to many diferent players in many diferent games, we also informed “Gilson Segundo”, a Brazilian player who is in BGA official team of helpers to all users (feel free to contact him too for more details if necessary). I’m a premium user since years, the problem started just in 2025. Could you please help us all on this issue? Thank you very much.
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Safari v18.4
-
• At which step of the game did the problem occur? What was the current game instruction?
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
After every move I do in many different games, the game doesn’t renew the screen automatically as it used to be and I have to refresh the page to confirm the move, what makes the games slow and boring to me and other players. We confirmed in Brazilian BGA comunity in WhatsApp it has been happening to many diferent players in many diferent games, we also informed “Gilson Segundo”, a Brazilian player who is in BGA official team of helpers to all users (feel free to contact him too for more details if necessary). I’m a premium user since years, the problem started just in 2025. Could you please help us all on this issue? Thank you very much.
• Which browser are you using?
Safari v18.4
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• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
• Which browser are you using?
Safari v18.4
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
After every move I do in many different games, the game doesn’t renew the screen automatically as it used to be and I have to refresh the page to confirm the move, what makes the games slow and boring to me and other players. We confirmed in Brazilian BGA comunity in WhatsApp it has been happening to many diferent players in many diferent games, we also informed “Gilson Segundo”, a Brazilian player who is in BGA official team of helpers to all users (feel free to contact him too for more details if necessary). I’m a premium user since years, the problem started just in 2025. Could you please help us all on this issue? Thank you very much.
• Which browser are you using?
Safari v18.4
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
No message of error, just the screen that doesn’t change after a move (we are obligated to use F5 many times to renew the screen by ourselves)
• Which browser are you using?
Safari v18.4
Report history
I myself have experienced it in Mozilla and Chrome
we are currently facing a difficult outage that affects some of our players, mostly from the Russian Federation but also from other countries. The root cause is still unclear but we suspect some kind of filtering either from our provider or from some other routers.
What is sure is that some IP are partially filtered, which causes lags or disconnections. We are investigating, in the meantime, if you have a VPN or can use a mobile phone as a hotspot or a different connection, please use it to be able to access BGA.
As there are lots of duplicates bugs, I will close them to only keep the most upvoted one, boardgamearena.com/bug?id=164966
Thanks for your understanding and sorry for inconvenience.
Please sistem them. 🥺
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
