All reports
{THIS_GAME_BUGS}
#164966: "I have to keep refreshing page for each of mine or opponent movements"
#164966: "I have to keep refreshing page for each of mine or opponent movements"
fixed: Bug has been fixed
164966
75
What is this report about?
-
User errors related to this table
BGA website
What happened? Please select from below
Something didn't function correctly while using the website (not during a game)
What happened? Please select from below
Something didn't function correctly while using the website (not during a game)
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
after each move it says:
you have already moved wait for sending to server
-
• Please explain what you wanted to do, what you did and what happened
after this message i have to refresh the page and then i have to guess when my opponent has moved to refresh the page again and again or i will get out of time and kicked.
• Which browser are you using?
Google Chrome v135
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
after each move it says:
you have already moved wait for sending to server
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
after this message i have to refresh the page and then i have to guess when my opponent has moved to refresh the page again and again or i will get out of time and kicked.
• Which browser are you using?
Google Chrome v135
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
after each move it says:
you have already moved wait for sending to server
• Which browser are you using?
Google Chrome v135
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
after each move it says:
you have already moved wait for sending to server
• Which browser are you using?
Google Chrome v135
-
• Which part of the rules was not followed by the BGA adaptation?
after each move it says:
you have already moved wait for sending to server
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• Is the rules violation visible on game replay? If yes, at which move number?
after this message i have to refresh the page and then i have to guess when my opponent has moved to refresh the page again and again or i will get out of time and kicked.
• Which browser are you using?
Google Chrome v135
-
• What was the game action you wanted to do?
after each move it says:
you have already moved wait for sending to server
-
• What did you try to do to trigger this game action?
after this message i have to refresh the page and then i have to guess when my opponent has moved to refresh the page again and again or i will get out of time and kicked.
-
• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v135
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• At which step of the game did the problem occur? What was the current game instruction?
after each move it says:
you have already moved wait for sending to server
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
after this message i have to refresh the page and then i have to guess when my opponent has moved to refresh the page again and again or i will get out of time and kicked.
• Which browser are you using?
Google Chrome v135
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
after each move it says:
you have already moved wait for sending to server
• Which browser are you using?
Google Chrome v135
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
after each move it says:
you have already moved wait for sending to server
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
after this message i have to refresh the page and then i have to guess when my opponent has moved to refresh the page again and again or i will get out of time and kicked.
• Which browser are you using?
Google Chrome v135
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
after each move it says:
you have already moved wait for sending to server
• Which browser are you using?
Google Chrome v135
Report history
Apr 13th 2025 09:03 • clo2718 • Bug has not been reproduced by developers yet:
F5 not possible.problem each morning
Apr 14th 2025 09:04 • clo2718 • Bug has not been reproduced by developers yet:
The problem is every time I connect to the site
Apr 15th 2025 08:29 • clo2718 • Bug has not been reproduced by developers yet:
the same problem all morning
Apr 16th 2025 07:41 • clo2718 • Bug has not been reproduced by developers yet:
again this morning the problem disappear at 10am
Apr 27th 2025 08:16 • clo2718 • Bug has not been reproduced by developers yet:
all day i can't play during 1 or 2 hours
Apr 28th 2025 13:28 • clo2718 • Bug has not been reproduced by developers yet:
signal 8;41 this morning, it's 13:27 I can't play
Apr 29th 2025 08:44 • clo2718 • Bug has not been reproduced by developers yet:
always the same problem
Apr 29th 2025 12:47 • cigma • Bug has not been reproduced by developers yet:
duplicate: boardgamearena.com/bug?id=167378
Apr 29th 2025 14:50 • cigma • Bug has not been reproduced by developers yet:
Duplicate: boardgamearena.com/bug?id=167428
Apr 29th 2025 16:09 • nastyavishnya • Bug has not been reproduced by developers yet:
same mistake for 1 week...
Apr 29th 2025 16:48 • JossMC09 • Bug has not been reproduced by developers yet:
I Hve the same issue since begining of April, the page keep showing the message "loading" and I have to refresh each time I perform an action to continue the game. what's happening???
Apr 29th 2025 18:00 • DeathKnight83 • Bug has not been reproduced by developers yet:
Issues happen only on mobile data, not over wifi.
Incidentally, the issue coincided with whatever change took place that removed the distinction in icons for online status between PC and mobile (now there's only the green or gray ball beside user name).
Incidentally, the issue coincided with whatever change took place that removed the distinction in icons for online status between PC and mobile (now there's only the green or gray ball beside user name).
Apr 29th 2025 18:08 • Rigosha • Bug has not been reproduced by developers yet:
imgur.com/a/BEABeSm
this application loading is on the main page and in every game I have. Both on the phone app and on computer version. Google and Opera browsers. Cleared cash, cookies, etc. Nothing helps. It's been for a week already and makes impossible to play as I need to reload after every move.
this application loading is on the main page and in every game I have. Both on the phone app and on computer version. Google and Opera browsers. Cleared cash, cookies, etc. Nothing helps. It's been for a week already and makes impossible to play as I need to reload after every move.
Apr 29th 2025 18:11 • RiddlerScott • Bug has not been reproduced by developers yet:
Always the same problem
Apr 29th 2025 23:26 • Mengur • Bug has not been reproduced by developers yet:
I have the same problem. I tried it in Yandex Browser, google chrome, and the app on my phone. I tried clearing cookies. nothing helped.
Apr 30th 2025 01:13 • Violenttena • Bug has not been reproduced by developers yet:
Always the same problem
Apr 30th 2025 01:49 • Burgos • Bug has not been reproduced by developers yet:
Same here. When I have "application loading..." at the top, whateve rmove I make in the game, I need to refresh the browser. Switching browsers doesn't help
Apr 30th 2025 02:05 • MegaZurg • Bug has not been reproduced by developers yet:
Same bug.
Below duplicates pls vote
boardgamearena.com/bug?id=164966
boardgamearena.com/bug?id=136011
boardgamearena.com/bug?id=166724
boardgamearena.com/bug?id=167378
boardgamearena.com/bug?id=167428
Below duplicates pls vote
boardgamearena.com/bug?id=164966
boardgamearena.com/bug?id=136011
boardgamearena.com/bug?id=166724
boardgamearena.com/bug?id=167378
boardgamearena.com/bug?id=167428
Apr 30th 2025 02:22 • Kujou Sara • Bug has not been reproduced by developers yet:
every time you open the main page or game you need to refresh every action. I use safari
Apr 30th 2025 08:40 • clo2718 • Bug has not been reproduced by developers yet:
yesterday i can't play during 9 hours (8a.m to 5 p.m) and today???
Apr 30th 2025 09:52 • Bilchonok • Bug has not been reproduced by developers yet:
I HAVE THE SAME PROBLEM
Apr 30th 2025 16:15 • Lymon Flowers • Bug has been confirmed by developers:
Dear all,
we are currently facing a difficult outage that affects some of our players, mostly from the Russian Federation but also from other countries. The root cause is still unclear but we suspect some kind of filtering either from our provider or from some other routers.
What is sure is that some IP are partially filtered, which causes lags or disconnections. We are investigating, in the meantime, if you have a VPN or can use a mobile phone as a hotspot or a different connection, please use it to be able to access BGA.
As there are lots of duplicates bugs, I will close them to only keep the most upvoted one, boardgamearena.com/bug?id=164966
Thanks for your understanding and sorry for inconvenience.
we are currently facing a difficult outage that affects some of our players, mostly from the Russian Federation but also from other countries. The root cause is still unclear but we suspect some kind of filtering either from our provider or from some other routers.
What is sure is that some IP are partially filtered, which causes lags or disconnections. We are investigating, in the meantime, if you have a VPN or can use a mobile phone as a hotspot or a different connection, please use it to be able to access BGA.
As there are lots of duplicates bugs, I will close them to only keep the most upvoted one, boardgamearena.com/bug?id=164966
Thanks for your understanding and sorry for inconvenience.
Apr 30th 2025 16:55 • GeraldineMerida • Bug has been confirmed by developers:
Sorry nce this now seems to be a regional problem, maybe it's helpful if those of us not in Russia create a list of where we are? I'm based in Yucatan in Mexico.
Apr 30th 2025 19:14 • xobxela • Bug has been confirmed by developers:
Why does it only affect Terraforming Mars and not other BGA games?
(I'm also in Mexico fwiw)
(I'm also in Mexico fwiw)
Apr 30th 2025 19:55 • sames6840 • Bug has been confirmed by developers:
Says Application Loading at the top of page. I need to refresh for ever minor movement I do. Absolute Pain! Been happening for a few weeks!
Apr 30th 2025 20:50 • cigma • Bug has been confirmed by developers:
New duplicate: boardgamearena.com/bug?id=167622
Apr 30th 2025 20:56 • cigma • Bug has been confirmed by developers:
New duplicate: boardgamearena.com/bug?id=167593
Apr 30th 2025 20:57 • Guesswho • Bug has been confirmed by developers:
Same mistake happening with many players in Brazil too (boardgamearena.com/bug?id=167449 ). Sad to see that we (and many others, in many countries) opened a report and BGA closed them all without any solution even after months of the problem…
Apr 30th 2025 21:01 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167477
Apr 30th 2025 21:20 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167557
Apr 30th 2025 21:30 • cigma • Bug has been confirmed by developers:
And another one: boardgamearena.com/bug?id=167500
Apr 30th 2025 21:36 • cigma • Bug has been confirmed by developers:
And another one: boardgamearena.com/bug?id=167453
Apr 30th 2025 21:40 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167425
Apr 30th 2025 21:45 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167416
Apr 30th 2025 21:46 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167413
Apr 30th 2025 21:51 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167393
Apr 30th 2025 21:52 • Rsabbado • Bug has been confirmed by developers:
I'm from Brazil. Problem happens much more frequently on Mobile. On desktop it's not frequent, but some games show the problem very often. I'm currently on a Terraforming Mars tournament and I have to refresh the page after every single move I make, or it stays forever with the "Updating game situation" message. It doesn't seem to be a connection issue, because it always refreshes as soon as I press F5.
The problem was reported for Terraforming Mars bugs on this link: boardgamearena.com/bug?id=136011, but BGA admin closed it and directed it here.
The problem was reported for Terraforming Mars bugs on this link: boardgamearena.com/bug?id=136011, but BGA admin closed it and directed it here.
Apr 30th 2025 21:56 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=166708
May 1st 2025 22:53 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=165773
May 2nd 2025 09:57 • clo2718 • Bug has been confirmed by developers:
yesterday no problem playing and today again "loading the platform" and impossible to play
May 2nd 2025 12:32 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167825
May 2nd 2025 12:37 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167786
May 2nd 2025 20:47 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167895
May 2nd 2025 20:50 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167873
May 2nd 2025 20:55 • cigma • Bug has been confirmed by developers:
Another duplicate boardgamearena.com/bug?id=167845
May 2nd 2025 20:58 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=167842
May 2nd 2025 23:37 • koyek76535 • Bug has been confirmed by developers:
same problem, i'm from belgium.
May 4th 2025 06:06 • VikSkalin • Bug has been confirmed by developers:
Эта ошибка в 2 играх:
Зонк
Покорени Марса
Не работает в 4 браузерах (разных), в мобильлном телефоне точно такая же проблема, сохраняется как при подключении по wi-fi, так же и при подключении по мобильной сети.
На другом ПК ошибка сохраняется независимо от браузера.
Зонк
Покорени Марса
Не работает в 4 браузерах (разных), в мобильлном телефоне точно такая же проблема, сохраняется как при подключении по wi-fi, так же и при подключении по мобильной сети.
На другом ПК ошибка сохраняется независимо от браузера.
May 5th 2025 07:35 • cigma • Bug has been confirmed by developers:
Another duplicate: boardgamearena.com/bug?id=168044
May 5th 2025 07:57 • efr_Polochka • Bug has been confirmed by developers:
Добрый день!
Хочу добавить уточнение к комментарию от ваших разработчиков. Я пробовал использовать VPN, а также подключаться к BGA через разные устройства, но результат был один и тот же. При этом периодически ситуация улучшается и страницу перезагружать не приходится.
Хочу добавить уточнение к комментарию от ваших разработчиков. Я пробовал использовать VPN, а также подключаться к BGA через разные устройства, но результат был один и тот же. При этом периодически ситуация улучшается и страницу перезагружать не приходится.
May 5th 2025 15:26 • Lymon Flowers • Bug has been confirmed by developers:
Dear all,
we are still working on that frustrating issue. We have deployed a fallback system to mitigate the issue for our users affected. So, any user affected by this should now be able to play baring a 5 seconds latency in the initial connection and when switching in and out from and to the game and main site pages.
Please let us know if that mitigation works for you or not. We will continue working on that issue but at least, people affected should now be able to play as expected.
Thanks for your patience and for using BGA!
we are still working on that frustrating issue. We have deployed a fallback system to mitigate the issue for our users affected. So, any user affected by this should now be able to play baring a 5 seconds latency in the initial connection and when switching in and out from and to the game and main site pages.
Please let us know if that mitigation works for you or not. We will continue working on that issue but at least, people affected should now be able to play as expected.
Thanks for your patience and for using BGA!
May 5th 2025 16:23 • indvd00m • Bug has been confirmed by developers:
After playing for 30–40 minutes, I noticed that the issue I faced in the past few weeks has been resolved. I’ll keep monitoring the situation and report if it reappears. Thank you!
May 5th 2025 16:58 • chaosfrost • Bug has been confirmed by developers:
I feels unstable now. Most of the times it works. But still sometimes i see that table search is hanged and not updating. Sometimes when new game is just started i still have to refresh page several first turns and only then it begins working in real time.
May 5th 2025 17:43 • efr_Polochka • Bug has been confirmed by developers:
In step-by-step mode: after a long pause, the update after the turn is performed correctly. The next move turns on "Move recorded, waiting for an update..."
In real time: I tried to launch the game and this is what I noticed. Sometimes the moves are updated correctly. At the same time, the problem often occurs with my moves, and the opponent's moves were updated independently.
Region: Russia
In real time: I tried to launch the game and this is what I noticed. Sometimes the moves are updated correctly. At the same time, the problem often occurs with my moves, and the opponent's moves were updated independently.
Region: Russia
May 6th 2025 07:42 • efr_Polochka • Bug has been confirmed by developers:
The situation is still not good. But it is getting better. Sometimes the information is changed automatically at the right time.
May 8th 2025 07:07 • MegaZurg • Bug has been confirmed by developers:
Lymon Flowers. Its working but happens like 30% less (or like 5 minutes ok then not ok refresh then ok for 2 minutes) still need hit f5 because you cant know opponent is end turn or not.
May 9th 2025 18:38 • HeavyG • Bug has been confirmed by developers:
Happened to me today got penalized
May 10th 2025 18:26 • Rigosha • Bug has been confirmed by developers:
Everything was OK yesterday, but today the problem is back. Sometimes it works faster a bit, but still normal playing is impossible
May 12th 2025 20:51 • SouthMouse • Bug has been confirmed by developers:
Same problem with mobile internet and wifi
May 15th 2025 18:40 • chaosfrost • Bug has been confirmed by developers:
It was working very good all day today, but after recent downtime all returned to previuos state where i have to refresh the page very often to make it start working in real time.
May 20th 2025 03:25 • MerlinTomsk • Bug has been confirmed by developers:
"Move recorded, waiting for update..." on all games
May 20th 2025 11:20 • p1ngouiin • More information is requested by developers to reproduce this bug:
Hello.
We updated our messaging servers this morning. This improves connection speed and reduces dropped connections. Let us know if you still have problems.
Thank you for your patience. We hope this fixes the issue.
We updated our messaging servers this morning. This improves connection speed and reduces dropped connections. Let us know if you still have problems.
Thank you for your patience. We hope this fixes the issue.
May 20th 2025 20:30 • antromusx • More information is requested by developers to reproduce this bug:
Looks like the problem is fixed (for me at least).
May 21st 2025 09:50 • ShassDow • More information is requested by developers to reproduce this bug:
@p1ngouiin for some reason I got a notification on this report instead of the one I had created here: boardgamearena.com/bug?id=168874
and I'm still encountering the same issue of not being able to fully load the private conversation between me and another member here.
and I'm still encountering the same issue of not being able to fully load the private conversation between me and another member here.
May 21st 2025 13:57 • chaosfrost • More information is requested by developers to reproduce this bug:
Yes, looks like this bug is fixed for now.
May 21st 2025 14:33 • indvd00m • More information is requested by developers to reproduce this bug:
Last week, BGA sometimes worked without this issue, but other times the problem occurred. However, as of yesterday evening and today, everything is working normally. Occasionally, the first action after reloading the page freezes for 2-3 seconds, but after that, everything works fine.
I had hoped that resolving this issue would also fix my problem with the 'replaying' of game actions (boardgamearena.com/forum/viewtopic.php?t=41163), but unfortunately, this hasn’t happened.
I had hoped that resolving this issue would also fix my problem with the 'replaying' of game actions (boardgamearena.com/forum/viewtopic.php?t=41163), but unfortunately, this hasn’t happened.
May 22nd 2025 10:01 • p1ngouiin • Bug has been fixed:
Hello.
I am happy to read that the recent patch fixed the issue for most of you (based on recent comments). I am closing this thread for now. If you are still encountering the problem, feel free to reopen or open a new bug report with additional information.
Thank you for your patience (it wasn't an easy bug!) and enjoy your time on BGA!
I am happy to read that the recent patch fixed the issue for most of you (based on recent comments). I am closing this thread for now. If you are still encountering the problem, feel free to reopen or open a new bug report with additional information.
Thank you for your patience (it wasn't an easy bug!) and enjoy your time on BGA!
Jun 9th 2025 06:55 • snarkybeaumont • Bug has been fixed:
This is happening for us in the last week. A week ago with Forest Shuffle (Alpine) and today with Newton. Page not refreshing after opponents' turn or even after my own action at times
Nov 11th 2025 21:45 • chaosfrost • Bug has been fixed:
This problem is kinda return for me. But only in Google Chome. In Egde all working fine.
Game search stops after some time (or just do not update). Table status sometimes do not update also.
Here are connection test results
i.gyazo.com/a1d2ef69e9a9b95e371417da8cf39f21.png
I have Google Chome version 142.0.7444.163
I have no idea what can cause this error. Maybe some settings? But i don't know which ones.
I disabled all browser extensions but it didn't help.
Also nothing changes when i change my network (VPN).
Game search stops after some time (or just do not update). Table status sometimes do not update also.
Here are connection test results
i.gyazo.com/a1d2ef69e9a9b95e371417da8cf39f21.png
I have Google Chome version 142.0.7444.163
I have no idea what can cause this error. Maybe some settings? But i don't know which ones.
I disabled all browser extensions but it didn't help.
Also nothing changes when i change my network (VPN).
Nov 11th 2025 21:49 • chaosfrost • Bug has been fixed:
After some more testing it seems in Enge all working fine only under VPN. Without it i'm getting same results as in Chrome.
Add to this report
Please add here anything that seems relevant in order to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Change report status to:
bug?id=164966
