#95126: "Disconnected from Server, week after week after week"
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| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
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• Please explain what you wanted to do, what you did and what happened
I try to do anything at all and can't because I can't reach the Server
• Which browser are you using?
Safari v16.1
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
I try to do anything at all and can't because I can't reach the Server
• Which browser are you using?
Safari v16.1
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• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
• Which browser are you using?
Safari v16.1
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
• Which browser are you using?
Safari v16.1
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• Which part of the rules was not followed by the BGA adaptation?
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
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• Is the rules violation visible on game replay? If yes, at which move number?
I try to do anything at all and can't because I can't reach the Server
• Which browser are you using?
Safari v16.1
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• What was the game action you wanted to do?
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
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• What did you try to do to trigger this game action?
I try to do anything at all and can't because I can't reach the Server
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Safari v16.1
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• At which step of the game did the problem occur? What was the current game instruction?
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
I try to do anything at all and can't because I can't reach the Server
• Which browser are you using?
Safari v16.1
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
• Which browser are you using?
Safari v16.1
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
I try to do anything at all and can't because I can't reach the Server
• Which browser are you using?
Safari v16.1
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
"Sending Move To Server" and "Disconnect From Server" are constant errors and make the site unplayable many days for that few months. Constant refreshing of the screen is needed to move forward. This is an ongoing issue. Some days we can play, but many many there are constant problems
• Which browser are you using?
Safari v16.1
Report history
I am playing on the app on an android
Noticed when playing Can't Stop, it seems the logic is failing with Rolling new dice, as the options on my 1st throw were the only options going forward, even when I had spare tokens for other tracks.
"Move recorded, waiting for update..."
Chrome on Windows 10. Seeing the exact same behavior on Android.
Example game: boardgamearena.com/10/luxor?table=403778592
This is happening in every game I am or have played today Friday August 4, 2023.
When I play any game, my action (move) doesn't validate! It says "move saved. Waiting for update"... and nothing happens! I have to press "F5" every time to validate my move.
At "luxor", I can't play my turn even if I press F5.
Is this a bug? Or what should I do on my PC to remedy the situation?
I'd like to point out that I've tried this with two different browsers (Chrome and Edge) and the problem is the same. I'd like to point out that both my browsers are up to date.
Thanks for the answer.
Kind regards
Hello,
Lorsque je joue à n'importe quel jeu, mon action (coup) ne se valide pas ! il est indiqué "coup enregistré. Attente de mise à jour"... et il ne se passe rien ! Je dois chaque fois appuyer sur "F5" pour mon tour se valide.
A "luxor" même en appuyer sur F5 je ne sais plus jouer mon tour de jeu.
S'agit-il d'un bug ? ou sinon que dois-je faire au niveau de mon pc pour remédier à cette situation ?
Je précise que j'ai essayé avec deux navigateurs différents (Chrome et Edge) et que le problème est le même, je précise que mes deux navigateurs sont à jour.
Merci pour la réponse.
Bien à vous,
I am getting "move recorded, waiting for update" every single turn based game I am in. I need to refresh the page anytime I do anything, which can be 3-4 times per turn in my current game. (Burgundy)
I am playing on a tablet in the Silk Browser.
Instead of recording my move and requiring a refresh to see it, now it "says" Move recorded but if I refresh it goes back to the beginning of the phase as if I hadn't done anything.
Race for the Galaxy
Place a development
Mobile chrome Android.
Especially perplexing is that when I go to boardgamearena.com/serverstatus it banners, "The service is normal right now," when it clearly isn't. Often when I move between the "Number of moves played / games played / time spent" tabs, it shows the number of moves data, but the other two tabs just show up as blank. Then they come back, then they disappear again.
In checking "Number of moves" I see data for all the servers except for Server 1, which just shows as blank. I can't get any data on it, even when changing the timeframe to previous week/month/etc.
Looking at the other servers and comparing over the last week, it does look like we're coming off of normal peak usage, so it's my hope that as things lighten up, things will return to normal.
I do echo the request by some others above, it would be nice if there were a banner at the top of the BGA webpage (or maybe under News?) that says there is a slowdown and that the devs are aware of it and actively working the problem. Good luck!
With our hosting provider, we are working to fix this at the moment, and we are closely monitoring the situation.
Screenshot:
photos.app.goo.gl/T3SSywYdTRPKbXJN9
Sometimes if I then refresh, it will move to the next state. But currently, while trying to deliver a good, it's not advancing. Refreshing requires I attempt the move again. It seems it is not possible to advance the turn until this issue is alleviated or resolved.
Thank you for your efforts to resolve this issue.
Move #59
Unable to use the paddock function in kingdom builder. After I select the tile I want to use the paddock on, I get "move recorded, waiting for update". If I refresh the page the tile is unselected.
And I bet all the refreshes increase the load on the servers.
Also chat is not updated until the page is refreshed.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
