#89249: "BGA website will not load on older iPad Mini 2 / OS 12.5.7"
What happened? Please select from below
What happened? Please select from below
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
# | Status | Votes | Game | Type | Title | Last update |
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Detailed description
• Please copy/paste the error message you see on your screen, if applicable.
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• Please explain what you wanted to do, what you did and what happened
(Logging this bug on behalf of another user who cannot access BGA to report this bug themself)
Tried loading the normal BGA website : boardgamearena.com/
Yesterday everything worked correctly, website loaded properly, could play games etc.
Today the website will not load correctly, unable to get to login page
See screenshot : i.postimg.cc/y65CS00c/IMG-1447.png• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
(Logging this bug on behalf of another user who cannot access BGA to report this bug themself)
Tried loading the normal BGA website : boardgamearena.com/
Yesterday everything worked correctly, website loaded properly, could play games etc.
Today the website will not load correctly, unable to get to login page
See screenshot : i.postimg.cc/y65CS00c/IMG-1447.png• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
• Which part of the rules was not followed by the BGA adaptation
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• Is the rules violation visible on game replay? If yes, at which move number?
(Logging this bug on behalf of another user who cannot access BGA to report this bug themself)
Tried loading the normal BGA website : boardgamearena.com/
Yesterday everything worked correctly, website loaded properly, could play games etc.
Today the website will not load correctly, unable to get to login page
See screenshot : i.postimg.cc/y65CS00c/IMG-1447.png• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
• What was the game action you wanted to do?
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• What did you try to do to trigger this game action?
(Logging this bug on behalf of another user who cannot access BGA to report this bug themself)
Tried loading the normal BGA website : boardgamearena.com/
Yesterday everything worked correctly, website loaded properly, could play games etc.
Today the website will not load correctly, unable to get to login page
See screenshot : i.postimg.cc/y65CS00c/IMG-1447.png• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
• At which step of the game did the problem occur (what was the current game instruction)?
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• What happened when you tried to do this game action (error message, game status bar message, ...)?
(Logging this bug on behalf of another user who cannot access BGA to report this bug themself)
Tried loading the normal BGA website : boardgamearena.com/
Yesterday everything worked correctly, website loaded properly, could play games etc.
Today the website will not load correctly, unable to get to login page
See screenshot : i.postimg.cc/y65CS00c/IMG-1447.png• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
(Logging this bug on behalf of another user who cannot access BGA to report this bug themself)
Tried loading the normal BGA website : boardgamearena.com/
Yesterday everything worked correctly, website loaded properly, could play games etc.
Today the website will not load correctly, unable to get to login page
See screenshot : i.postimg.cc/y65CS00c/IMG-1447.png• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
No error messages.
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png• Which browser are you using?
Whatever version of Safari is built into iPad OS 12.5.7
Report history
Screenshot of website that does not load correctly : i.postimg.cc/y65CS00c/IMG-1447.png
iPad has been fully shut down and restarted several times, and the problem persists
Problem has started today, as everything was working correctly yesterday
iPad Mini 2 running iPad OS 12.5.7
Not all games would load, but at least I could see my Games in Progress page and load and play certain games from there.
I can understand some developers prefer to try and use brand new languages features but I think compatibilty should remain one of the mandatory targets on BGA.
I think Chrome on such a device would still use the Safari render engine. If so, it might also fail to load...but Chrome may help determine which error is preventing the load.
imgur.com/a/ZrnE2pY
This has been fixed now, please let us know if you continue to have compatibility issues.
Thanks for fixing this bug, it is highly appreciated
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I still have some issues with a few recent games ( display on Akropolis, broken on Ark Nova or Memoir'44) but it's not your fault.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.