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#72791: "Cannot claim route"
#72791: "Cannot claim route"
fixed: Bug has been fixed
72791
79
What is this report about?
What happened? Please select from below
The interface blocked me from doing a game action authorized by the rules
What happened? Please select from below
The interface blocked me from doing a game action authorized by the rules
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
Claim a route, Seattle to Helena.
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• Please explain what you wanted to do, what you did and what happened
I want to claim a route, Seattle to Helena.
• Which browser are you using?
Google Chrome v106
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Claim a route, Seattle to Helena.
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
I want to claim a route, Seattle to Helena.
• Which browser are you using?
Google Chrome v106
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Claim a route, Seattle to Helena.
• Which browser are you using?
Google Chrome v106
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Claim a route, Seattle to Helena.
• Which browser are you using?
Google Chrome v106
-
• Which part of the rules was not followed by the BGA adaptation?
Claim a route, Seattle to Helena.
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• Is the rules violation visible on game replay? If yes, at which move number?
I want to claim a route, Seattle to Helena.
• Which browser are you using?
Google Chrome v106
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• What was the game action you wanted to do?
Claim a route, Seattle to Helena.
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• What did you try to do to trigger this game action?
I want to claim a route, Seattle to Helena.
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• What happened when you tried to do this (error message, game status bar message, ...)?
Nothing happen... no hand cursor, not able to be clicked.
But able to claim other route. • Which browser are you using?
Google Chrome v106
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• At which step of the game did the problem occur? What was the current game instruction?
Claim a route, Seattle to Helena.
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
I want to claim a route, Seattle to Helena.
• Which browser are you using?
Google Chrome v106
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Claim a route, Seattle to Helena.
• Which browser are you using?
Google Chrome v106
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Claim a route, Seattle to Helena.
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
I want to claim a route, Seattle to Helena.
• Which browser are you using?
Google Chrome v106
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Claim a route, Seattle to Helena.
• Which browser are you using?
Google Chrome v106
Report history
Sep 28th 2022 16:58 • WiAiC • Bug has not been reproduced by developers yet:
During move #137, I've 6 yellow trains in my hand already, and I need to be at Helena; but I can't click the yellow rail from Seattle to Helena.
I've tried to refresh, or make other actions, still can't claim this route in later turns.
Due to the time limit, I've to do something to make the game move... and I'm able to claim Boston to Montréal. So something wrong with Seattle to Helena.
I've tried to refresh, or make other actions, still can't claim this route in later turns.
Due to the time limit, I've to do something to make the game move... and I'm able to claim Boston to Montréal. So something wrong with Seattle to Helena.
Sep 28th 2022 17:01 • thoun • More information is requested by developers to reproduce this bug:
Did you had at least 6 train cars left?
Sep 29th 2022 18:37 • AnKat • More information is requested by developers to reproduce this bug:
#303950928
Des que j ai voulu poser des routes.. J ai réussi 2 fois mais grandes difficultés . Les wagons n apparaissaient as et les cartes disparaissaient. Obligée de faire f5, les cartes wagon revenaient mais impossible de les poser. J ai abandonne sur denver El Paso.. Les voies 2 wagons ne passaient pas. J ai glisse les cartes, pas de sélection visible du chemin, disparitio des cartes.. L autre joueur à propose de passer en mode 'turn by turn' mais j ai laissé tomber.
Problème des que j ai voulu poser des wagons et les 3 fois de suite.
Des que j ai voulu poser des routes.. J ai réussi 2 fois mais grandes difficultés . Les wagons n apparaissaient as et les cartes disparaissaient. Obligée de faire f5, les cartes wagon revenaient mais impossible de les poser. J ai abandonne sur denver El Paso.. Les voies 2 wagons ne passaient pas. J ai glisse les cartes, pas de sélection visible du chemin, disparitio des cartes.. L autre joueur à propose de passer en mode 'turn by turn' mais j ai laissé tomber.
Problème des que j ai voulu poser des wagons et les 3 fois de suite.
Sep 29th 2022 18:39 • thoun • More information is requested by developers to reproduce this bug:
@AnKat if you click on a crd color then the route to take, does it work better?
Which browser & version do you use?
Which browser & version do you use?
Oct 1st 2022 00:17 • Zutano • More information is requested by developers to reproduce this bug:
I tried to place four black trains with a multicoloured one on the last move and it said it wouldn't allow me.
Oct 1st 2022 00:22 • thoun • More information is requested by developers to reproduce this bug:
@t4z1t was the message saying you don't have enough train cars left ? If yes... well it's not a bug, it's an information
Oct 1st 2022 02:29 • RoDoTh • More information is requested by developers to reproduce this bug:
table=304527903
F5 did NOT solve the problem.
several times, I tried playing a train on a double gray route where someone else had played the other side.
No screenshot - could SEE the problem anyway, it just was not responding to my clicks.
If you can read the chat from the game, you'll see it was talked about with the other players.
F5 did NOT solve the problem.
several times, I tried playing a train on a double gray route where someone else had played the other side.
No screenshot - could SEE the problem anyway, it just was not responding to my clicks.
If you can read the chat from the game, you'll see it was talked about with the other players.
Oct 1st 2022 02:34 • RoDoTh • More information is requested by developers to reproduce this bug:
edit to above: Sep 30th 2022 20:29 • RoDoTh •
where I said "could SEE the problem"; I intended to say " could NOT see the problem.
where I said "could SEE the problem"; I intended to say " could NOT see the problem.
Oct 4th 2022 03:53 • Leighs Mom • More information is requested by developers to reproduce this bug:
Similar issue. When trying to lay track I was blocked from doing so and then only allowed to draw 1 ticket (as though I had already drawn 1 ticket when I had not).
Oct 4th 2022 08:49 • thoun • More information is requested by developers to reproduce this bug:
@RoDoTh you can't claim the other double route when 2-3 players, not a bug.
@Leighs Mom wihich table number, which move, which route were you trying to take? Maybe it's the same answer as above.
@Leighs Mom wihich table number, which move, which route were you trying to take? Maybe it's the same answer as above.
Oct 4th 2022 22:22 • Krena • More information is requested by developers to reproduce this bug:
Nie można ustawić wagoników na torze w dolnej części mapy:(
Oct 4th 2022 22:23 • Krena • More information is requested by developers to reproduce this bug:
Tak. Problem zdarzył się już drugi raz
Oct 4th 2022 22:31 • thoun • More information is requested by developers to reproduce this bug:
@Krena please write in english
Oct 8th 2022 10:21 • Asia-Funtasia • More information is requested by developers to reproduce this bug:
Similar problem in my game: very last move. I could not build any route. Text claimed, I would not have enough cards, what was wrong, as I tried 1 and 2 section routes. Once it at least asked me, which cards I would want to use, but still it slaimed, there are to few of them. I could only draw tickets.
Table #306558821
See images imgur.com/a/qokuNMb
Table #306558821
See images imgur.com/a/qokuNMb
Oct 8th 2022 10:34 • thoun • More information is requested by developers to reproduce this bug:
@Asia-Funtasia are you sure the text meant train car cards and no train cars (tokens) ? Because that's what it should say, maybe you can fix the translation if it's not in english.
Oct 8th 2022 22:51 • Asia-Funtasia • More information is requested by developers to reproduce this bug:
@thoun: omg I did not notice that! Thank you, that was my fault. Blame on me
Oct 11th 2022 12:07 • Molenbeek • More information is requested by developers to reproduce this bug:
Impossible de prendre une route
Oct 11th 2022 12:17 • thoun • More information is requested by developers to reproduce this bug:
@Molenbeek which table number, which move, which route?
Oct 12th 2022 20:31 • potijo • More information is requested by developers to reproduce this bug:
alla mossa 227 del tavolo Ticket to Ride #303824117 non mi faceva reclamare nessuna rotta.
avevo molti vagoni e molte strade disponibili. non mi consentiva nessuna rotta delle molte disponibili.
per non subire penalità per la mancata mossa ho dovuto selezionare una ulteriore destinazione.
era l'ultima mossa e ne sono stata ovviamente danneggiata.
Ps. avrei perso comunque... ;-))
avevo molti vagoni e molte strade disponibili. non mi consentiva nessuna rotta delle molte disponibili.
per non subire penalità per la mancata mossa ho dovuto selezionare una ulteriore destinazione.
era l'ultima mossa e ne sono stata ovviamente danneggiata.
Ps. avrei perso comunque... ;-))
Oct 12th 2022 21:02 • thoun • More information is requested by developers to reproduce this bug:
Please write in english
Oct 16th 2022 00:08 • chauddog • More information is requested by developers to reproduce this bug:
I experienced the inability to lay track in the last turn of several games. When it was my turn although I had multiple cars, it would not allow me to choose a gray track when I had multiple matching color cars. The only thing I was allowed to do was to choose a 1 car route.
Oct 16th 2022 12:49 • thoun • More information is requested by developers to reproduce this bug:
@chauddog how many train cars token did you have at this moment? Do you have a table and move number where you had more train car tokens remaining than the road you wanted to take?
Nov 1st 2022 11:20 • Le Démiurge • More information is requested by developers to reproduce this bug:
Hello,
I had an issue were I has 2 set of 2 card of the same color and couldn't claim 2 train of gray color (the one where you can put any color).The game forced me to pick train card instead (only thing I could do). I had 11 train left....
I had an issue were I has 2 set of 2 card of the same color and couldn't claim 2 train of gray color (the one where you can put any color).The game forced me to pick train card instead (only thing I could do). I had 11 train left....
Nov 1st 2022 11:21 • thoun • More information is requested by developers to reproduce this bug:
@Le Démiurge whic table and move number ? Was it a double route on a 2-3 players configuration?
Nov 4th 2022 09:00 • Cheeto23 • More information is requested by developers to reproduce this bug:
I just had a similar situation. I was in a two player game when in the middle of the game there were a few grey routes that I could not claim. 2 or 3 of these were ones I needed to claim a destination. I had lots of cards and lots of blocks left. The other player was not on the same route. I clicked on the route and nothing happened. I had to keep claiming new cards to complete my move. There were other routes that I could claim (but I didn’t need). Never had this before in all my games.
Nov 9th 2022 02:16 • David Legal • More information is requested by developers to reproduce this bug:
I just had a similar situation. There were several of the coloured routes in the centre of the board that I couldn't claim. As with the player immediately above, I ended up taking a longer journey to complete my tickets. The other player didn't seem to have the same problem
Nov 9th 2022 02:21 • David Legal • More information is requested by developers to reproduce this bug:
F5 didn't solve the problem. The problem occurred on several different coloured routes
Nov 9th 2022 02:25 • David Legal • More information is requested by developers to reproduce this bug:
The routes that wouldn't work included Kansas to St Louis and Chicago to Omaha
Nov 12th 2022 07:38 • Knockando • More information is requested by developers to reproduce this bug:
@David Legal and Cheeto23 : developer can't do anything without number of the table
and move number...
and move number...
Nov 12th 2022 18:10 • Zedrea • More information is requested by developers to reproduce this bug:
I wasn't able to claim any route, mid-way thru the game
Nov 26th 2022 20:49 • Nahimo • More information is requested by developers to reproduce this bug:
Ich beanspruche eine graue Route, für die ich 3 Wagons brauche. Ich habe sowohl bei gelb und blau je 4 Wagons. Ich habe 2 Tage für den Zug. Ich hoffe, dass der Fehler bis dahin behoben ist.
Nov 29th 2022 12:58 • Valou2402 • More information is requested by developers to reproduce this bug:
Couldn't claim Duluth to Chicago with 3 red trains
Could claim other roads
It was in the middle of the game and I had enough trains to do it
The road was highlighted to indicate I could claim it but just couldn't click on it
Could claim other roads
It was in the middle of the game and I had enough trains to do it
The road was highlighted to indicate I could claim it but just couldn't click on it
Nov 29th 2022 12:59 • thoun • More information is requested by developers to reproduce this bug:
Please provide at least a table number and a move number. Screenshot is appreciated as well.
Dec 7th 2022 20:30 • riverpa • More information is requested by developers to reproduce this bug:
imgur.com/QHb0VOv
Last turn of game
Table #324482973
Move #236
Progression 98%
I tried to claim Omaha - KC with my last train and last train card, the game would not let me claim it, so I had to take cards instead to end the game. I did not think to try F5 but given the other bug reports here, I guess it would not have worked.
Last turn of game
Table #324482973
Move #236
Progression 98%
I tried to claim Omaha - KC with my last train and last train card, the game would not let me claim it, so I had to take cards instead to end the game. I did not think to try F5 but given the other bug reports here, I guess it would not have worked.
Dec 13th 2022 17:15 • AJR21 • More information is requested by developers to reproduce this bug:
I got thrown out of a game. Halfway through the game I could not select the section in the middle (below Kansas) I could not click on the route I wanted so just click on something nearby as I was about to run out of time. On my next go I could not select anything at all and was eliminated from the game. I had plenty of cards and could not select anything. I had not lost connection and watched the rest of the game. I was playing on a large iPad, as I have done many times before for this game.
Dec 18th 2022 01:11 • Abba613 • More information is requested by developers to reproduce this bug:
I was unable to go to/from Duluth....be it Chicago (where I wanted to go) or anywhere else. Cost me the game
Dec 18th 2022 11:49 • thoun • More information is requested by developers to reproduce this bug:
@Abba613 which table/move number?
Dec 27th 2022 15:50 • gavinlehobbit • More information is requested by developers to reproduce this bug:
Same problem as everyone else: unable to pose wagons on a legitimate route with plenty of cards in stock. Close to beginning of the game. I could put a single wagon elsewhere (houston, to test), but it refused to let me put down a wagon in the whole sector; denver -phoenix-santa fé.
table:Table #330342538 I don't know how to find the move number since I had to leave the table to find this forum. Wan't aware of f5 until after stopping the game and coming here, but it looks like that didn't work for everyone else anyway.
table:Table #330342538 I don't know how to find the move number since I had to leave the table to find this forum. Wan't aware of f5 until after stopping the game and coming here, but it looks like that didn't work for everyone else anyway.
Dec 27th 2022 15:58 • gavinlehobbit • More information is requested by developers to reproduce this bug:
More info: on Table #330342538 move was between 87-91 I think: not too sure how to show exact move. Had to take cards at one point and claim a different route on next move.
Jan 17th 2023 15:42 • AJR21 • More information is requested by developers to reproduce this bug:
Part way through game 337335037 I could not claim routes despite having the correct number of colour card. I was playing on a large iPad and when I tapped on the route it would not select. Sometimes if I tapped multiple times it sometimes let me select but got slower and more difficult until eventually all I could do was take card. I ended up losing as I could not join my routes.
Feb 8th 2023 20:13 • zilvervlerk • More information is requested by developers to reproduce this bug:
It happens random
F5 didn't help
between Kansas City and Oklahoma City. I had two cards of the same color, both tracks were free
F5 didn't help
between Kansas City and Oklahoma City. I had two cards of the same color, both tracks were free
Feb 9th 2023 09:31 • drinkingbuddy • More information is requested by developers to reproduce this bug:
The only action I could do is get a destination/route card and train cards. I cannot claim a route.
Feb 9th 2023 09:47 • thoun • More information is requested by developers to reproduce this bug:
Please provide at least a table number and a move number. And remaining train car tokens, as it's often the reason why you can't build. Screenshot is appreciated as well.
Feb 12th 2023 16:49 • joyce188 • More information is requested by developers to reproduce this bug:
Table #346347419
Coup #303
Progression 96%
Impossibilité de construire une voie à 2 reprises alors que je possédais les cartes associées, je signale que cela m'a empêché deux fois de bloquer le même joueur (joueur bleu durant cette partie) si jamais il y a une piste à investiguer.
Coup #303
Progression 96%
Impossibilité de construire une voie à 2 reprises alors que je possédais les cartes associées, je signale que cela m'a empêché deux fois de bloquer le même joueur (joueur bleu durant cette partie) si jamais il y a une piste à investiguer.
Feb 12th 2023 18:05 • thoun • More information is requested by developers to reproduce this bug:
It's in the end of the game. How many train car token left, and how long was the route you wanted?
Feb 22nd 2023 02:10 • Bertie999 • More information is requested by developers to reproduce this bug:
Would not allow placement of trains on yellow routes
Feb 24th 2023 11:37 • thoun • More information is requested by developers to reproduce this bug:
Please provide at least a table number and a move number. And remaining train car tokens, as it's often the reason why you can't build. Screenshot is appreciated as well.
Feb 26th 2023 13:22 • caresuh96 • More information is requested by developers to reproduce this bug:
I couldn't click on any route
Mar 29th 2023 01:51 • xcturocy • More information is requested by developers to reproduce this bug:
Played this game multiple times, first time this happened.
Apr 17th 2023 03:53 • Carol DR • More information is requested by developers to reproduce this bug:
367854693
I could not claim a route and neither could the other player. I was unaware of F5 so I did not try it. I had probably claimed about 7 routes before this occurred. I was moving north from Houston straight up and my opponent said he could not claim a route in the Southwest.
I could not claim a route and neither could the other player. I was unaware of F5 so I did not try it. I had probably claimed about 7 routes before this occurred. I was moving north from Houston straight up and my opponent said he could not claim a route in the Southwest.
Apr 20th 2023 11:51 • zoulhou • More information is requested by developers to reproduce this bug:
impossible de poser Denver Helena - alors que j'ai pu poser les vertes sur portand - San Fransico
impossible de poser Helena - Duluth - Alors que j'ai suffisamment de orange
impossible de poser Helena - Duluth - Alors que j'ai suffisamment de orange
Apr 20th 2023 12:16 • thoun • More information is requested by developers to reproduce this bug:
Please provide at least a table number and a move number. And remaining train car tokens, as it's often the reason why you can't build. Screenshot is appreciated as well.
Apr 25th 2023 17:05 • MontyTerribleCount • More information is requested by developers to reproduce this bug:
Towards the end of the game I wasn't allowed to claim two routes that I had the cards for, both of which meant that I dropped a load of points and lost the game. In both instances, I had enough cards. In both cases, even though the potential route was 'glowing' to indicate a potential move, I clicked again and again and nothing happened.
Apr 25th 2023 17:11 • thoun • More information is requested by developers to reproduce this bug:
Please provide at least a table number and a move number. And remaining train car tokens, as it's often the reason why you can't build. Screenshot is appreciated as well.
Jul 15th 2023 08:34 • vixen2xo • More information is requested by developers to reproduce this bug:
JULY 15th table 396939340 I suddenly could not claim tracks! "Icould claim add tional destinations, and train cards but "
Icould not claim track. I explained my situatuation to my co players . I tried to use F5 three times!but it did not effectthe play
Icould not claim track. I explained my situatuation to my co players . I tried to use F5 three times!but it did not effectthe play
Jul 15th 2023 11:44 • thoun • More information is requested by developers to reproduce this bug:
Please provide at least a table number and a move number. And remaining train car tokens, as it's often the reason why you can't build. Screenshot is appreciated as well.
Aug 4th 2023 03:19 • ajCameron • More information is requested by developers to reproduce this bug:
Was trying to claim a two car duel pink/blue route - had four pink cards in hand and could not claim.
Could claim a four pink route - and did so instead.
Could claim a four pink route - and did so instead.
Aug 14th 2023 03:32 • Bearwings • More information is requested by developers to reproduce this bug:
The game would not let me claim Omaha to Kansas City multiple turns. I then tried to claim Denver to Omaha, would not let me. (Played those on Miami to Charleston at the end. Tried to claim Kansas City to St Louis, with 2 pink and St Louis to Chicago with two white, would not let me. Did allow me after this started to claim Duluth to Chicago. 407046238.
imgur.com/a/sUrqNHw
imgur.com/a/sUrqNHw
Aug 20th 2023 18:57 • Juanilla • More information is requested by developers to reproduce this bug:
No me ha dejado elegir destino. Al principio de la partida funcionó, pero de la mitad al final no
Aug 27th 2023 22:13 • Kamelia • More information is requested by developers to reproduce this bug:
I could not claim San Francisco route despite having both 3-card options early in the game. Then I could not claim gray routes around Montreal despite having colour combinations to match. I tried refreshing the match, and re-sizing the browser window, which seemed to solve the San Franciso problem, but not the Montreal one
Aug 28th 2023 07:00 • menettm • More information is requested by developers to reproduce this bug:
Kamelia, Please provide at least a table number and a move number. And remaining train car tokens, as it's often the reason why you can't build. Screenshot is appreciated as well.
Sep 29th 2023 22:23 • neeaster • More information is requested by developers to reproduce this bug:
Table #422664712
Unable to claim route worth 1 train card, almost in the end of the game. No notification was shown. It was just no reaction at all when I clicked on the route I wanted.
As a result, the only action I could do was taking new destination tickets. I was unable to complete 3 destinations tickets due to this bug, because right after my turn (the "buggy" one), the route I aimed at was taken by other players.
The bug appeared 1x in this game - but I experienced the same issue at another Ticket to Ride game some days ago.
Unable to claim route worth 1 train card, almost in the end of the game. No notification was shown. It was just no reaction at all when I clicked on the route I wanted.
As a result, the only action I could do was taking new destination tickets. I was unable to complete 3 destinations tickets due to this bug, because right after my turn (the "buggy" one), the route I aimed at was taken by other players.
The bug appeared 1x in this game - but I experienced the same issue at another Ticket to Ride game some days ago.
Sep 30th 2023 22:27 • PYmunich • More information is requested by developers to reproduce this bug:
I was not authorized to take any route with double paths, when another player had taken the first one, although we were 4 players and I had enough wagons, it was blocking me on 3 routes at least:
Oklahoma-Kansas
Kansas- St Louis
St Louis-Chicago
Oklahoma-Kansas
Kansas- St Louis
St Louis-Chicago
Sep 30th 2023 22:31 • Coccigrue44 • More information is requested by developers to reproduce this bug:
The logo is hiding roads on the left of the map. We can't buy the roads at the left high corner.
Oct 25th 2023 10:39 • tennismadam • Bug has been fixed:
op 24/10/2023 kon ik geen route leggen. zeer frustrerend.
Add to this report
Please add here anything that seems relevant in order to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Change report status to:
bug?id=72791
