#71322: "Waiting time for loading lobby page is huge"
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What happened? Please select from below
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# | Status | Votes | Game | Type | Title | Last update |
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Detailed description
• Please copy/paste the error message you see on your screen, if applicable.
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• Please explain what you wanted to do, what you did and what happened
Every time you access lobby page on Android devices• Which browser are you using?
Google Chrome v104
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Every time you access lobby page on Android devices• Which browser are you using?
Google Chrome v104
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• Which browser are you using?
Google Chrome v104
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• Which browser are you using?
Google Chrome v104
• Which part of the rules was not followed by the BGA adaptation
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• Is the rules violation visible on game replay? If yes, at which move number?
Every time you access lobby page on Android devices• Which browser are you using?
Google Chrome v104
• What was the game action you wanted to do?
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• What did you try to do to trigger this game action?
Every time you access lobby page on Android devices• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v104
• At which step of the game did the problem occur (what was the current game instruction)?
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• What happened when you tried to do this game action (error message, game status bar message, ...)?
Every time you access lobby page on Android devices• Which browser are you using?
Google Chrome v104
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• Which browser are you using?
Google Chrome v104
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Every time you access lobby page on Android devices• Which browser are you using?
Google Chrome v104
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Some days ago, BGA lobby page isn't load instantly when we access it. Istead, it keeps loading for 2 or 3 minutes then ask If we are conected to internet. After that, you can play it normally.
Just waiting time is very anoying• Which browser are you using?
Google Chrome v104
Report history
Significant and noticable delays loading the games screen
* on mobile running android chrome
* first time going to lobby worked fine
* after playing a game i hit the bga logo to return to main site. Then the crazy long loading happened (animated bga logo)
* i quit all aps and then started bga again which immediately brought me to main site without long loading
* repeated the same process 3x after playing another game and same moment when the long loading occurred
* it didn't happen like this 1 or 2 weeks ago (i actually never experienced it before, ever)
* 1.30am cest
There are also a lot of 404 load errors involving game_box75.png and similar URLs, but it seems those are being actively investigated. I am not sure how much of the slowness they may contribute.
Perhaps I have played too many games and the lobby is loading all games I have played?
After doing a bit of poking around, it seems that whenever there is a delay completing the page load (of the Play Now page) it occurs when there is a long pause (long in Internet terms, as in 12 to 15 seconds) after this resource is requested:
/halloffame/halloffame/getDailyTables.html?dojo.preventCache=1666131756963
To clarify, I don't mean that the assets that are loaded after getDailyTables.html is requested take 12 to 15 seconds. Those assets are mainly the thumbnail png files for the games and each one loads on the order of 10ms to a couple hundred ms if read from disk cache, and on the order of microseconds if read from memory cache. I mean that there is a delay before the thumbnail assets are even requested. So even though the thumbnails may take 7 seconds to load, that is in addition to, not a part of, the delay before they are even requested.
For example, in the last waterfall I captured, getDailyTables.html was queued at 6.75 seconds after the page reload, but the first thumbnail asset (for Wingspan :D x.boardgamearena.net/data/gamem ... =165165215) was not queued until 15.68 seconds after page reload. Although in that case it was "only" a 9 second delay between getDailyTables.html being requested and the thumbnails starting to load, in prior tests the first thumbnail asset wasn't queued until 12 to 15 seconds after getDailyTables.html is requested.
The takeaway is that when the page stalls it is not the loading of the thumbnail assets that is the major contributor to the delay.
(reference: PA 02/11 03:02:17) )
If I do play again for the same game (where it doesn't load every game) it still takes an incredibly long time.
It made me consider not renewing my membership; but I love bga and the access to games.
It happens on every device and every type of internet wifi or data; everywhere. Doesn't matter which game I play.
No images would help unless you want pictures of the cloud loading logo.
It's been happening for a long time now
"performing a TLS handshake" - possibly poor server settings?
"connect.facebook.net" - unnecessary external site access
"google.com" - unnecessary external site access
On top of that, the CPU usage is extreme. (Firefox often complains that that tab is slowing everything down and asks to kill it.) This compounds the other problems. Just waiting for the DNS lookup for connect.facebook.net can take many seconds, when it doesn't need to be accessed at all.
Looks like this has been a problem since early September and it's nearly February. That's nearly half a year friends. PLEASE please please fix this.
quand la page jouer fonctionne, le jeu ne s'ouvre pas alors que j'ai rejoins une table
un message en rouge s'ouvre tres souvent " serveur de jeu injoignable, etes vous connecte a internet?"
Je suis sur laptop.
Sur telephone tout fonctionne parfaitement
Perhaps BGA needs to change servers to faster ones.
I would certainly become Premium member for helping going to this direction.
"This happens all the time. The loading of the lobby and even the welcome page are so long I have to set my device down or leave the page and come back. If I press refresh then it will load the whole screen and then start the loading all over...
If I do play again for the same game (where it doesn't load every game) it still takes an incredibly long time."
Thanks for the great games, but please do something to fix this very annoying loading time !
Device name TFB-Excalibur
Processor Intel(R) Pentium(R) CPU G4560 @ 3.50GHz 3.50 GHz
Installed RAM 8.00 GB
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Chrome is up to date
Version 114.0.5735.134 (Official Build) (64-bit)
It started just a few weeks ago, I thought it was because of my ISP, yelled at them, have them checked my network, and even sent someone to check my hardwares, but the problem persists, only to BGA, the rest of my internet connections (and even crossout game which is notoriously known for bad network) are in excellent shape, high speed low drag.
No screenshot, just the cloud loading screen.
Ma connexion internet fonctionne parfaitement, j'ai testé 3 navigateurs mais toujours le même problème.
La page se charge extrêmement lentement et pas entièrement = possibilité de rejoindre des parties mais pas de créer des parties
J'ai été expulsé de plusieurs parties à cause de cela.
Since severals days big connection problems with a message "Unable to contact the server. Are you connected to the internet". My internet connection works perfectly, I tested 3 browsers but still the same problem.
The page loads extremely slowly and not completely = possibility to join games but not to create games
I got kicked out of multiple games because of this
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.