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#48613: "No symbols visible"
Mesa #227638653
Jugada #71
Progreso 100%
Las cartas me salen en blanco, no veo ningun simbolo.
#48613: "No symbols visible"
infoneeded: More information is requested by developers to reproduce this bug
48613
What is this report about?
What happened? Please select from below
At some point, I was unable to access the game interface
What happened? Please select from below
At some point, I was unable to access the game interface
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
• Please copy/paste the error message you see on your screen, if applicable.
I was not able to see any symbols on the cards, only empty circles.• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Google Chrome v93
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was not able to see any symbols on the cards, only empty circles.• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v93
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
I was not able to see any symbols on the cards, only empty circles.• Which browser are you using?
Google Chrome v93
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
I was not able to see any symbols on the cards, only empty circles.• Which browser are you using?
Google Chrome v93
• Which part of the rules was not followed by the BGA adaptation
I was not able to see any symbols on the cards, only empty circles.• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Google Chrome v93
• What was the game action you wanted to do?
I was not able to see any symbols on the cards, only empty circles.• What did you try to do to trigger this game action?
• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v93
• At which step of the game did the problem occur (what was the current game instruction)?
I was not able to see any symbols on the cards, only empty circles.• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v93
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was not able to see any symbols on the cards, only empty circles.• Which browser are you using?
Google Chrome v93
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was not able to see any symbols on the cards, only empty circles.• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v93
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
I was not able to see any symbols on the cards, only empty circles.• Which browser are you using?
Google Chrome v93
Report history
Sep 18th 2021 23:16 • Sicia • Bug has not been reproduced by developers yet:
Only empty circles were shown (Android), reload showed no effect.
Oct 11th 2021 11:25 • Mizutismask • More information is requested by developers to reproduce this bug:
Please provide a screenshot and tell me when this happened in the game. Which minigame is involved ? Which browser ? I really need to see it to fix this kind of problem.
Dec 26th 2021 0:55 • FADOLIU0 • More information is requested by developers to reproduce this bug:
firefox
Dec 27th 2021 16:34 • Noiraude • More information is requested by developers to reproduce this bug:
Table #227069853
Any symbol, only Empty Card
navigator : Firefox 95.0.2 (64 bits)
OS Windows 11
Any symbol, only Empty Card
navigator : Firefox 95.0.2 (64 bits)
OS Windows 11
Dec 29th 2021 16:21 • Xènia27 • More information is requested by developers to reproduce this bug:
Mesa #227638653
Jugada #71
Progreso 100%
Las cartas me salen en blanco, no veo ningun simbolo.
Dec 30th 2021 0:57 • Franzi2505 • More information is requested by developers to reproduce this bug:
Nur weiße Karte ohne Symbole. Anklicken ginge theoretisch.
Dec 30th 2021 7:15 • ChaosDreamer • More information is requested by developers to reproduce this bug:
Spot it #227837243 towering inferno, I am using Firefox, apparently everyone else can play fine, but I can only see empty white circles with no symbols insides. (this also happened whenever I try to view a game, only white circle was shown, I assumed its a security feature where you can't see other people's cards when not playing, but now I am wondering if that's a bug as well. Actually, this game played normal for me until I try to view a game that i wasn't playing in, and after that I wasn't able to see the symbols anymore either in game or as bystander. wonder if that's related)
Dec 30th 2021 7:20 • ChaosDreamer • More information is requested by developers to reproduce this bug:
additional info: F5 was tried multiple times without any help. Randomly clicking actually let me get 1 card by sheer luck. Most of the other clicks just show the Zzzz immediately. Also, I just realize the cards showed up when I try to view replay of that game from my perspective. weird.
Dec 30th 2021 7:27 • ChaosDreamer • More information is requested by developers to reproduce this bug:
apparently tried to view the replay of the messed up game fixed the problem for me, I can now see the symbols both as a bystander and player. Hope that helped.
Dec 30th 2021 11:38 • Myrtille44 • More information is requested by developers to reproduce this bug:
got the same issue.
Using firefox 95.0.1 (64-bit) for Manjaro Linux.
here is a screen shot: imgur.com/a/AGWQbG0
Using firefox 95.0.1 (64-bit) for Manjaro Linux.
here is a screen shot: imgur.com/a/AGWQbG0
Dec 30th 2021 14:12 • laena57 • More information is requested by developers to reproduce this bug:
Sur le jeu nous n'avons pas les dessins juste des ronds blancs ...
Dec 30th 2021 17:29 • saratre • More information is requested by developers to reproduce this bug:
I can see only the card from the pile. The information visible is "Application loading..." and "Connecting to your game...". Please see here: imgur.com/a/TSLuWlg
Chat window is not available, no information who's turn it is and no timers are visible for any of the players.
In fact nothing works, including "how to play", "option", etc.
I tried to play 3 times and every time the same happened to me.
Refreshing the side does not help.
It very annoying as I was expelled from the game all 3 times and get negative points.
Table #227959771
Move #0
Progression %
I'm using Firefox.
Chat window is not available, no information who's turn it is and no timers are visible for any of the players.
In fact nothing works, including "how to play", "option", etc.
I tried to play 3 times and every time the same happened to me.
Refreshing the side does not help.
It very annoying as I was expelled from the game all 3 times and get negative points.
Table #227959771
Move #0
Progression %
I'm using Firefox.
Dec 30th 2021 19:24 • MélanieTr • More information is requested by developers to reproduce this bug:
White rounds :
u.pcloud.link/publink/show?code=XZix3aXZuwcX1x3NgNQw2qd7xOMsSpi4MsLV
Firefox 95 sur android8
u.pcloud.link/publink/show?code=XZix3aXZuwcX1x3NgNQw2qd7xOMsSpi4MsLV
Firefox 95 sur android8
Jan 2nd 2022 12:42 • Cat4u • More information is requested by developers to reproduce this bug:
Hi, i have the same problem onky have empy circles.
Even in the page when you can see 1 table play I had the same problem with only empy circles.
I play with my smartphone, android and chrome.
Even in the page when you can see 1 table play I had the same problem with only empy circles.
I play with my smartphone, android and chrome.
Jan 2nd 2022 20:12 • kungfu-sheep • More information is requested by developers to reproduce this bug:
I got the bug in my smartphone with the app. I lost a lot of point because of it :/
Jan 3rd 2022 13:48 • Mizutismask • Bug has not been reproduced by developers yet:
Thanks for all your comments. Please update your browser and let me know if this still happens.
If it does, can you add here the exact version of your browser, adding if it's a mobile one or not.
Thank you in advance,
If it does, can you add here the exact version of your browser, adding if it's a mobile one or not.
Thank you in advance,
Jan 4th 2022 12:01 • joezg • More information is requested by developers to reproduce this bug:
It seems there is more than one bug in this report.
For some it seems like an error happened (red banner) and then the player was not able to play (possible that symbols are not shown on the cards since JS was not initialized properly)
For others it seems there is no error and that player would generally be able to play his move, but there are no symbols shown.
As a spectator I can see all the symbols normally and there is no security thing needed to hide other player cards in spectator mode (there is no reason to hide them) so this is not an issue.
The most likely issues we cannot reproduce are:
- there is an error in JS most likely due to the older browser version and incompatibilities (this seems to be less common problem)
- the image with symbols is not loaded for one reason or another
For some it seems like an error happened (red banner) and then the player was not able to play (possible that symbols are not shown on the cards since JS was not initialized properly)
For others it seems there is no error and that player would generally be able to play his move, but there are no symbols shown.
As a spectator I can see all the symbols normally and there is no security thing needed to hide other player cards in spectator mode (there is no reason to hide them) so this is not an issue.
The most likely issues we cannot reproduce are:
- there is an error in JS most likely due to the older browser version and incompatibilities (this seems to be less common problem)
- the image with symbols is not loaded for one reason or another
Jan 4th 2022 12:07 • joezg • More information is requested by developers to reproduce this bug:
Can you please check if you can load this image:
x.boardgamearena.net/data/themereleases/current/games/dobble/211219-1743/img/cards/symbols.png
And if not, please send some screenshot with possible error. Also if you were able to open this image, try the game now as browser should cache the images and will load them from cache in the future. Please tell us if loading this image manually solved your problem.
If you get an error (red banner) or if you cannot use any other page functionality (like chat or hamburger menu), please open the developer tools (with F12) and send us the screen shot of that. We would be able to see an error in the console which can help us fix the issue.
Even if there is no error and you just don't see images, you can open F12 go to networks pane and refresh the page (F5) and see if there is some errors in loading files and images there.
Thank you for your help!
x.boardgamearena.net/data/themereleases/current/games/dobble/211219-1743/img/cards/symbols.png
And if not, please send some screenshot with possible error. Also if you were able to open this image, try the game now as browser should cache the images and will load them from cache in the future. Please tell us if loading this image manually solved your problem.
If you get an error (red banner) or if you cannot use any other page functionality (like chat or hamburger menu), please open the developer tools (with F12) and send us the screen shot of that. We would be able to see an error in the console which can help us fix the issue.
Even if there is no error and you just don't see images, you can open F12 go to networks pane and refresh the page (F5) and see if there is some errors in loading files and images there.
Thank you for your help!
Jan 6th 2022 9:50 • Pecezuco • More information is requested by developers to reproduce this bug:
He intentado jugar 3 veces pero no me aparecen los símbolos en mi círculo. Me ha echado del juego las 5 veces sin poder jugar, sale un mensaje diciendo que está conectando, pero pasa el tiempo, no me conecta y me echa. Mi Karma Sr ha reducido un 70% por este motivo. Por favor, solucionen el problema y devuelvanme mi karma, no ha sido mi culpa, si no un error del juego, al no dejarme jugar. Muchas gracias y feliz 2022
Jan 13th 2022 22:09 • heyhannahj • More information is requested by developers to reproduce this bug:
When playing hot potato, I would try to click on a symbol and then see empty circles. Sometimes one empty circle, sometimes two, sometimes all. Then the page would reload with all new circles. Sometimes my hand was empty as well. Red banner would appear as well. Playing on chrome.
Jan 15th 2022 16:43 • Mizutismask • More information is requested by developers to reproduce this bug:
Could you please follow the process given by joezg in the previous posts, and give the information asked to help us ?
Jan 15th 2022 18:43 • bebaocallywan • More information is requested by developers to reproduce this bug:
For me, the complete white cards only happen in the Triple type of game. The others work
Jan 15th 2022 20:59 • caroemi • More information is requested by developers to reproduce this bug:
Estaba jugando "triplete" y me aparecían todas las cartas en blanco, no podía ver ningún símbolo, por lo tanto no pude jugar. Otras veces me pasó esto con otros minijuegos, pero actualizando la página se arregló, en este caso actualicé varias veces y no tuve suerte. El ID de la partida es #232897921.
Jan 16th 2022 11:05 • cigma • More information is requested by developers to reproduce this bug:
Just to complete the report: I am using Firefox on PC and had NONE of the problems described here, while playing / watching "Towering inferno" and "Well".
Jan 16th 2022 18:23 • Meereseule • More information is requested by developers to reproduce this bug:
I have the same problem, only on the smartphone. You can "fix" it by changing the webbrowser to desktop mode. After this you can see everything. You can then change it to webmode after this, too. So you can play it on webmode. That's how I play it on my smartphone.
Jan 17th 2022 2:26 • Meereseule • More information is requested by developers to reproduce this bug:
Oh, I just saw, it doesn't work anymore :( I'm using Google Chrome.
Jan 17th 2022 4:58 • cmeirelles • More information is requested by developers to reproduce this bug:
The same happened to me when I tried to play on the cellphone, it only shows me some of the figure.
Screenshot:
imgur.com/a/SiRHMew
Screenshot:
imgur.com/a/SiRHMew
Jan 18th 2022 15:09 • jlinareso • More information is requested by developers to reproduce this bug:
Triplet mode, playing on Chrome on Android phone. No symbols we're shown only blank spaces.
Jan 28th 2022 15:57 • Marta_Di • More information is requested by developers to reproduce this bug:
Triplet mode, playing on Chrome on Android phone. No symbols we're shown only blank spaces.
imgur.com/a/IUeNcA6
boardgamearena.com/table?table=236917374
imgur.com/a/IUeNcA6
boardgamearena.com/table?table=236917374
Feb 5th 2022 19:46 • Digoxyne • More information is requested by developers to reproduce this bug:
La même lors de ma dernière partie, "triplets". J'ai vu que 9 ronds blancs. Ce qui ne semblent pas être le cas des autres joueurs qui ont pu jouer normalement. Je jouais sur l'application Bga sur mon smartphone
Add to this report
Please add here anything that seems relevant in order to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Change report status to:
bug?id=48613
