Apr 28th 2021 18:47 •
FT3 •
This suggestion has not been analyzed by the developers yet:
None.
Apr 28th 2021 18:51 •
FT3 •
This suggestion has not been analyzed by the developers yet:
*off not of π£
Apr 28th 2021 23:25 •
darhf •
Developers would like more information about this suggestion:
Thanks for the report.
I'm perfectly able to mute soundson mobile, could you double-check and try to set in on/off and try again ?
Did you notice some standard BGA sounds playing other than the gems and chips sounds ?
Apr 29th 2021 15:50 •
FT3 •
Developers would like more information about this suggestion:
I’ve never had any sound play on BGA when I’ve had my phone on mute (which I always do) - I went into settings and sound and turned the volume switch all the way down but I’m still getting the sound effects coming through.
Is there another way to turn them off?
It just seems strange that I’ve never had sound effects on any other games.
Apr 29th 2021 22:02 •
jknitnerd •
Developers would like more information about this suggestion:
Agreed, I am also experiencing this issue and only with this specific game. It happens in both Chrome for iOS and Safari and there does not appear to be any setting where I can turn off the sound effects.
Apr 30th 2021 8:25 •
jknitnerd •
Developers would like more information about this suggestion:
Confirmed board game arena volume is all the way down in account preferences yet the Splendor volume on mobile persists with no way to disable the sound effects.
Apr 30th 2021 13:32 •
quietmint •
Developers would like more information about this suggestion:
Go to the game and put your phone into landscape mode. You'll see the speaker icon in the white bar, top-right corner. Click it to toggle the sounds, make sure it shows a speaker without sound waves likeπ instead of π
If the speaker shows no sound waves, both the BGA standard sounds and the custom sounds of Splendor should be muted.
May 1st 2021 5:00 •
jknitnerd •
Developers would like more information about this suggestion:
I did follow the instructions to put phone into landscape and disable the sounds there, however this does not persist after changing applications on my phone and returning to the game, the sounds returned and I had to disable them again using these instructions. Was able to experience this issue in Chrome as well as Safari.
May 1st 2021 5:06 •
jknitnerd •
Developers would like more information about this suggestion:
I also wanted to chime in that the BGA sounds like when it's my turn were muted on other turn based games I was playing in the same browser along with their sounds effects, but changing back to the Splendor game brought both the. BGA and Splendor sound effects back with no adjustment on my part to the BGA volume settings I had previously lowered.
May 10th 2021 23:05 •
JCase16 •
Developers would like more information about this suggestion:
Yes, quietmint is correct. This worked for me and continued later.
Jun 7th 2021 4:20 •
OutOfHabit •
Developers would like more information about this suggestion:
This is the only BGA game that plays sound on mobile - and it does not have any way to mute it.
I can mute on desktop - please address
Jun 23rd 2021 18:02 •
iamthekarebear •
Developers would like more information about this suggestion:
I also have this issue on my iPhone on Safari. My phone is always in silent mode. None of the other BGA games make noises when my phone is on silent—except for Splendor. I can still hear sound of the chip noises.
iOS 14.6
Jul 2nd 2021 21:08 •
Manderzzx •
Developers would like more information about this suggestion:
Mine is playing sounds on a game when my phone is on silent and there are no sounds in any other game I’m playing (including another game of splendor)
Jul 30th 2021 21:32 •
Ch1pp007 •
Developers would like more information about this suggestion:
I have sounds turned off for all games in my BGA settings yet this game makes a noise on my phone. Playing on Chrome.
Jul 31st 2021 5:06 •
OutOfHabit •
Developers would like more information about this suggestion:
PLEASE implement this-
No other BGA game has sound on mobile and while I’m not against being able to turn on the sound, i doing want to be forced to have it on.
This has been repeatedly commented on with further info.
I have had to remove the game from my favorites and played again today, but it regret it as the sounds are so grating. Will not play again until this is addressed
Aug 9th 2021 18:31 •
Grrreg •
Developers would like more information about this suggestion:
I have the same issue. I play on Chrome for iOS and sounds always play even though I have the sound turned off across the board
Aug 22nd 2021 10:50 •
Kristy234 •
Developers would like more information about this suggestion:
I have my sound preferences to only play sounds for "It's my turn", but I still get the 'custom' Splendor sounds like when people take gems, or when nobles are taken.
Oct 16th 2021 6:25 •
magicalgirlie •
Developers would like more information about this suggestion:
I am also experiencing this issue for this game, I have my preferences set for sound volume all the way down. I still get sounds when taking tokens for this game. Please fix!
Mar 4th 2022 15:15 •
AngelaandAlexandAlex •
Developers would like more information about this suggestion:
I also have this problem. I have all my sound preferences set to no sound except for "it's my turn" and "clock negative alarm" but I still hear sounds gems and cards are taken on my PC laptop while playing Splendor
Apr 12th 2022 6:09 •
rafiki_33 •
Developers would like more information about this suggestion:
This is an issue on iPad, iPhone, and windows laptop - all sounds are set to off or mired and Splendor just does it’s own thing somehow. It’s magical!
May 11th 2022 7:06 •
Xakeila •
Developers would like more information about this suggestion:
I’m also having this issue with sound being on for splendour - volume is off but the chips make a horrible sound every time you chose them. On iPhone.
Jul 21st 2022 3:41 •
atticusprime •
Developers would like more information about this suggestion:
I want to be able to play this game on mobile and listen to a podcast at the same time. When I play podcast the sound effects from the game trigger the podcast to turn off.
iOS Safari
Jul 21st 2022 22:56 •
OutOfHabit •
Developers would like more information about this suggestion:
I don’t understand why this is under info needed instead of being worked on :(
I was hoping the new sound controls showing on the user profile meant that this issue would be addressed, but it is not.
Look my sound should be muted:
imgur.com/a/J4UyfdV
But yet, i still hear the sounds
Oct 1st 2022 16:53 •
IAmJob •
Developers would like more information about this suggestion:
I am experiencing this issue. I have tried everything mentioned above, including turning it on landscape mode and disabling the sound + turning it down all the way.
I’m on iOS and am using Safari
Oct 8th 2022 15:44 •
LoudLibrarian •
Developers would like more information about this suggestion:
Please fix this! It’s so jarring to hear noises when playing Splendor on my mobile.
Oct 24th 2022 2:28 •
Miftis •
Developers would like more information about this suggestion:
This happens for me as well on my iPhone, using chrome. Very annoying and wakes my wife up when the site is supposed to be muted but it comes through anyway when selecting gems to take.
Jan 12th 2023 5:17 •
BrendanD •
Developers would like more information about this suggestion:
Chip sounds play even though my iPhone is on mute. Can’t think of any other game where this is the case.
Feb 9th 2023 13:42 •
NoOnesPerfect •
Developers would like more information about this suggestion:
If listening to music on Spotify, YouTube etc. while playing Splendor the music is stopped and a chip sound is played each time someone makes a move.
I’m using safari
Mar 15th 2023 12:50 •
Nyom7 •
Developers would like more information about this suggestion:
I honestly don't know what information the developers need - what we want is for ALL custom Splendor sounds to be opt IN rather than default on. I do not want to have to put up with the noise, I do not want to have any music playing be stopped - not just paused but actively stopped to the point whereby I have to exit BGA and enter Spotify to restart it -, and I do not want to have to double check that every single possible way for noise to be created is muted on my phone and even then you might still hear the sounds. I have selected for there to be no noises across the board on BGA and there is a reason for that. Also, the noise particularly of the chips grating is an awful noise.
Jun 16th 2023 4:49 •
gypsyjackson •
Developers would like more information about this suggestion:
Wouldn’t mind the chip choice sound if it didn’t override what I was listening to on YouTube or other apps. However, surely best to have it set to off as default, then opt in to sounds.
Jul 9th 2023 14:37 •
ClayQueen •
Developers would like more information about this suggestion:
Splendor sound was off for a while (several weeks/months) but randomly came back yesterday with me having changed settings. All of my sounds are muted for everything else and I hate that sounds are on for this. It makes the game unplayable on my mobile as it disrupts other activities around me.
Jul 20th 2023 3:04 •
hopper96 •
Developers would like more information about this suggestion:
I can’t find a way to mute the in game noises even after setting them to no sound. I’m trying to listen to a podcast while playing but can’t because the audio stops every 2 seconds. Please fix this!
Jul 25th 2023 10:33 •
oSeFu_ •
Developers would like more information about this suggestion:
In the Splendor game on iPhone, a sound is raised each time I click on a gem. In setting all sound effects are turned off.
Aug 7th 2023 23:33 •
JaycabJones •
Developers would like more information about this suggestion:
I am also having this issue. It’s extremely annoying. I’ve tried clicking the button from the landscape view (which by the way landscape view is not a playable view for this game- but that’s another issue). But the button that is specific for this game only that says something like click here to disable sound with the picture of the π is not clickable and does absolutely nothing. My sound setting on BGA is turned off completely, but the sound for this game alone is the only one that makes sound whenever my phone is not silenced. I see no other way to disable the sounds. I’m not sure if other games have sounds if they do the sound turned off seems to work for them but not for this game. Someone needs to fix this highly annoying bug.
Aug 7th 2023 23:37 •
JaycabJones •
Developers would like more information about this suggestion:
Why is this being ignored?
Aug 13th 2023 3:56 •
SPLAT •
Developers would like more information about this suggestion:
Developers, is there anything we can do to get this big fixed? It’s really annoying and makes me stop playing this game! Played so many games and it only seems to happen here?
Sep 16th 2023 6:57 •
bushkanaka86 •
Developers would like more information about this suggestion:
It catches me off guard every time. I’m laying in bed, my wife is asleep, I’m catching up on the 10+ turned based games I’m playing, and when Splendor shows up I completely forget and take a token resulting in a jarring, loud chip sound that wakes my wife. I play many different games at once without any sound, except for this one.
Oct 18th 2023 1:45 •
TorontoHolly •
Developers would like more information about this suggestion:
Same issue for me. All other games are quiet, but I can't turn Splendor sounds off, so I have to skip making my move in this game when it's late at night or in quiet environment.
Oct 28th 2023 15:11 •
Chaan_29 •
Developers would like more information about this suggestion:
Same for me! Can someone take care of this? This is anoint as shutting down any music that is played on the phone, to play the chips sound!
They are many options in that game but not the one to turn off sound effects.
Thanks!
Oct 31st 2023 17:33 •
hfyr •
Developers would like more information about this suggestion:
Stilll sooooo annoying
Dec 7th 2023 16:34 •
jenderson •
Developers would like more information about this suggestion:
I have the same issue, iPhone safari. My phone is on mute and my settings for sound is muted on BGA but game sounds still coming through. Only started happening recently it never used to but it’s super annoying!
Dec 7th 2023 16:35 •
jenderson •
Developers would like more information about this suggestion:
Mine is across all games not just splendor
Dec 24th 2023 13:01 •
djedje1501 •
Developers would like more information about this suggestion:
Incredible ! It is so stressful and reported since so long, it stops Music streams or podcast.
I am contemplating stopping Splendor forever on BGA.
Jan 17th 2024 11:52 •
BooglieWooglie •
Developers would like more information about this suggestion:
How can we get this fixed? I want to play on my phone while listening to music.
Jan 21st 2024 3:06 •
LuckyKea •
Developers would like more information about this suggestion:
I don’t play Splendor anymore because of the intrusive sounds but now other games are doing it. All my sound preferences are off. Now Yahtzee has a roll dice sound but I can turn it off with the in game options. CuBirds and Seikatsu have flapping bird sounds. I can turn them off for Seikatsu with options but NOT for CuBirds. BGA designers, please don’t add sounds that cannot be controlled by the settings in preferences. These sounds stop my audiobooks and I need to leave BGA to restart them. When playing lots of turn based games this is extra frustrating.
Feb 15th 2024 18:43 •
RainbowAshlyn •
Developers would like more information about this suggestion:
Now there’s another version of splendor but this one is is still unplayable due to the inability to mute the sounds. The only other game I have this problem with is Yahtzee, there’s no drop down menu to turn off dice rolling or card/token taking I guess? PLEASE fix this!!
Mar 11th 2024 10:16 •
thepaintedmini •
Developers would like more information about this suggestion:
I have the same issue with Pax Pamir game
Apr 9th 2024 15:26 •
Chick Bowdrie •
Developers would like more information about this suggestion:
The sound of chips clinking comes through on my iPhone. The 20 other games I play on BGA are muted. Why does the sound still come through on this game when people have been complaining about it since 2021? If the general mute button isn't working maybe create a separate mute button for this game.