#3428: "I was not able to access game and given a time out which was not my fault"
What is this report about?
What happened? Please select from below
What happened? Please select from below
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
-
• Please copy/paste the error message you see on your screen, if applicable.
start game
-
• Please explain what you wanted to do, what you did and what happened
was trying to start the game
• Which browser are you using?
Internet Explorer v10
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
start game
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
was trying to start the game
• Which browser are you using?
Internet Explorer v10
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
start game
• Which browser are you using?
Internet Explorer v10
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
start game
• Which browser are you using?
Internet Explorer v10
-
• Which part of the rules was not followed by the BGA adaptation?
start game
-
• Is the rules violation visible on game replay? If yes, at which move number?
was trying to start the game
• Which browser are you using?
Internet Explorer v10
-
• What was the game action you wanted to do?
start game
-
• What did you try to do to trigger this game action?
was trying to start the game
-
• What happened when you tried to do this (error message, game status bar message, ...)?
blocked and no move even with F5
• Which browser are you using?
Internet Explorer v10
-
• At which step of the game did the problem occur? What was the current game instruction?
start game
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
was trying to start the game
• Which browser are you using?
Internet Explorer v10
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
start game
• Which browser are you using?
Internet Explorer v10
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
start game
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
was trying to start the game
• Which browser are you using?
Internet Explorer v10
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
start game
• Which browser are you using?
Internet Explorer v10
Report history
#228087530
Hello Team,
Yesterday I couldn't make my first move. No blue fields to select. Above it was indicated that I am a visitor. That happened to me twice. The second time I was able to convince my teammates to finish the game together. However, when prompted to exit, I was unable to click Yes. F5 didn't help either. Please see the screenshots and return the Points and Elo please. This happened the first time in approx. 600 games.
imgur.com/a/ERxGXUD
Other Table, same game, same bug, two years later than this report. I received a penalty without having done any wrong. It was said the time limit was exceeded an i got kicked out without any notification i was in it before.
Please return my Reputation Points lost without doing any wrong.
F5 did not change anything.
MacOS Catalina with Firefox 116.0.2
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
