All reports
{THIS_GAME_BUGS}
#14983: "Same location issue"
#14983: "Same location issue"
confirmed: Bug has been confirmed by developers
14983
175
What is this report about?
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User errors related to this table
BGA website
What happened? Please select from below
Something didn't function correctly while using the website (not during a game)
What happened? Please select from below
Something didn't function correctly while using the website (not during a game)
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
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Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
none
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• Please explain what you wanted to do, what you did and what happened
We are trying to play board game together but the game keeps stating that we are in the same location when we are not. I'm joining a table with people in different cities.
• Which browser are you using?
Mozilla v5
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
none
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
We are trying to play board game together but the game keeps stating that we are in the same location when we are not. I'm joining a table with people in different cities.
• Which browser are you using?
Mozilla v5
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
none
• Which browser are you using?
Mozilla v5
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
none
• Which browser are you using?
Mozilla v5
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• Which part of the rules was not followed by the BGA adaptation?
none
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• Is the rules violation visible on game replay? If yes, at which move number?
We are trying to play board game together but the game keeps stating that we are in the same location when we are not. I'm joining a table with people in different cities.
• Which browser are you using?
Mozilla v5
-
• What was the game action you wanted to do?
none
-
• What did you try to do to trigger this game action?
We are trying to play board game together but the game keeps stating that we are in the same location when we are not. I'm joining a table with people in different cities.
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Mozilla v5
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• At which step of the game did the problem occur? What was the current game instruction?
none
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• What happened when you tried to do this game action (error message, game status bar message, ...)?
We are trying to play board game together but the game keeps stating that we are in the same location when we are not. I'm joining a table with people in different cities.
• Which browser are you using?
Mozilla v5
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
none
• Which browser are you using?
Mozilla v5
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
none
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
We are trying to play board game together but the game keeps stating that we are in the same location when we are not. I'm joining a table with people in different cities.
• Which browser are you using?
Mozilla v5
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
none
• Which browser are you using?
Mozilla v5
Report history
Sep 3rd 2020 18:11 • TechTim • Bug has not been reproduced by developers yet:
Trying to play with 3 different friends (3 different accounts at 3 separate locations) 2 of them are getting the error:
Playing from the same location is a Premium feature: Go Premium now! when trying to join a friends only game
Playing from the same location is a Premium feature: Go Premium now! when trying to join a friends only game
Feb 10th 2021 15:47 • Magisto • Bug has not been reproduced by developers yet:
Same issue here, in February 2021. "You play from the same location as (player). Playing from the same location is a Premium feature: Go Premium now!"
Feb 17th 2021 19:15 • zo_zephine • Bug has not been reproduced by developers yet:
I'm having the same issue. I play in a group with other people in London and for some reason the same two of us get the "same location" error when trying to join a game. We are not in the same location. This even persists when we change to other devices.
Jul 2nd 2021 20:21 • MarxHare • Bug has not been reproduced by developers yet:
I'm getting this trying to join a game with two people who are in the same location, but I am not. I've been playing other games with them already.
Jul 3rd 2021 21:46 • pupsiiiiik • Bug has not been reproduced by developers yet:
I get this problem very often when we are not using the same wifi IP and even when I am trying to play with a friend from another country.
I doubt that the problem is more connected with correlated emails situation and not the location since when we register with completely uncorrelated email accounts, we don't get this issue.
(If somehow the email of the 2nd player was once used on the device of the other person then it is guaranteed you will get this problem, even if you are on the opposite sides of the globe)
I doubt that the problem is more connected with correlated emails situation and not the location since when we register with completely uncorrelated email accounts, we don't get this issue.
(If somehow the email of the 2nd player was once used on the device of the other person then it is guaranteed you will get this problem, even if you are on the opposite sides of the globe)
Jul 11th 2021 06:12 • mfjones012 • Bug has not been reproduced by developers yet:
I'm having the same issue. My friend logged in through my laptop once and then logged out. Now we can't play together saying that we are in the same location even though we are not.
Jul 11th 2021 06:23 • mfjones012 • Bug has not been reproduced by developers yet:
This website has annoyed me a lot even though the games are nice. The website is not intuitive at all and this bug has just annoyed me a lot
Aug 1st 2021 10:41 • nicolekitti • Bug has not been reproduced by developers yet:
Today I got the same message:
"You play from the same location as (player). Playing from the same location is a Premium feature: Go Premium now!"
"You play from the same location as (player). Playing from the same location is a Premium feature: Go Premium now!"
Sep 24th 2021 00:28 • J Z • Bug has not been reproduced by developers yet:
Tried playing with coworkers and kept experiencing the same location error. We are all in different locations, but had to drop our VPN connection, switch to incognito mode, and even switch to 4G mobile connections to get past it. Very annoying issue. And what's with the "Bug has not been reproduced by developers yet" message in this thread? It's been over a year since the first comment. Perhaps its time to re-think this rule as a Premium only feature? I'm trying to get my coworkers to start using BGA for social time, and you'd get more customers out of it if this were fixed. Today, 5 out of 15 players in a tournament I was hosting had this problem.
Nov 13th 2021 22:31 • KongKing123 • Bug has not been reproduced by developers yet:
"Bug has not been reproduced by developers yet" is the standard status a report starts with. It basically means it has been ignored so far.
Dec 7th 2021 16:31 • FDR_MF • Bug has not been reproduced by developers yet:
We're playing together with a bunch of colleagues for an online teambuilding and we're experiencing this problem as well. We're all on a VPN but it should give us distinct IP addresses still. Note: in a group of 8, all on the same VPN, only two colleagues suffer from this problem, and across sessions, it shifts from one set of colleagues to another?
Jan 5th 2022 20:26 • thomflint • Bug has not been reproduced by developers yet:
Same problem here. Can't login despite being in completely different cities.
Jan 5th 2022 23:30 • nopeasaurus • Bug has not been reproduced by developers yet:
Unfortunately once you log into your account when you're in the same place as another player, the site remembers that, and won't let you play together in the future, even if you later use VPN or hotspot.
Feb 14th 2022 20:31 • Dendarii • Bug has not been reproduced by developers yet:
Could not join a table because it said a user (ludo62) and I were at the same location. I do not know them, and also according to their profile they live in France (I'm in the USA). I tried joining that table repeatedly after refreshing, got the same error message.
Mar 6th 2022 07:52 • neku_ • Bug has not been reproduced by developers yet:
I and my friend in different place use different internet but still show we are same ip so cannot play together.
Mar 10th 2022 22:46 • CharOShaughnessy • Bug has not been reproduced by developers yet:
Same issue. Trying to join a game with 2 friends in different locations and it keeps saying we are in the same location.
Mar 30th 2022 21:46 • MeepleMinion • Bug has not been reproduced by developers yet:
I have the same issue and not for the first time.
It only seems to happen with people which I do see in person from time to time.
So, we meet for gaming IRL, their devices connect to my WLAN (but NOT for BGA!) or I am using theirs on my phone. Let me state this clearly again: we meet, but do NOT play on BGA together!
Then, days later (!) when everybody is at their own home or workplace (up to 50 km apart!), one of us starts a new game. And one or all of us get the bug saying „you play from the same location as …“.
For me it currently states: (ol03z1) - maybe that can help?
It only seems to happen with people which I do see in person from time to time.
So, we meet for gaming IRL, their devices connect to my WLAN (but NOT for BGA!) or I am using theirs on my phone. Let me state this clearly again: we meet, but do NOT play on BGA together!
Then, days later (!) when everybody is at their own home or workplace (up to 50 km apart!), one of us starts a new game. And one or all of us get the bug saying „you play from the same location as …“.
For me it currently states: (ol03z1) - maybe that can help?
Apr 11th 2022 20:53 • KingTozzo • Bug has not been reproduced by developers yet:
Same problem of the others
Aug 5th 2022 14:51 • JusteLeblanc54 • Bug has not been reproduced by developers yet:
Same problem when I want to play in the same game than user PandiDomi... The location is oy3xwm
Sep 10th 2022 18:24 • ikariam2022 • Bug has not been reproduced by developers yet:
2 of my friends life together and i am somewhere else.
they can play games together as a duo but cant play with me somehow.
playing at the same locations shouldnt be premium feature.its not the websites business where i am at, especially if they get it wrong so many times.
they can play games together as a duo but cant play with me somehow.
playing at the same locations shouldnt be premium feature.its not the websites business where i am at, especially if they get it wrong so many times.
Sep 26th 2022 17:31 • paulmeetsworld • Bug has not been reproduced by developers yet:
Having the problem now! Different towns (about fifteen minutes away), different ISP.
Oct 26th 2022 03:25 • Just Keep Climbing • Bug has not been reproduced by developers yet:
You play from the same location as khl054 (1q36py6). Playing from the same location is a Premium feature: Go Premium now!
I do not even know who this player is, I've never even played with this player before, and this player created their account TODAY!
I do not even know who this player is, I've never even played with this player before, and this player created their account TODAY!
Nov 4th 2022 21:31 • kpu91 • Bug has not been reproduced by developers yet:
I am trying to play with 5 other friends. We are all in separate locations and are receiving the same error. This is extremely irritating.
Jan 4th 2023 15:06 • HelgaWeiss • Bug has not been reproduced by developers yet:
I want to play with my son and husband, we use the same router and we can't play because this message.
May 8th 2023 16:21 • K0koPuffs • Bug has not been reproduced by developers yet:
Boredgamearena logged into my boyfriend's account automatically because I have his Facebook account on my phone. He lives in the Philippines. It gave us the "same location" warning and refused to let us play together ever since.
Jul 25th 2023 20:41 • Mohreb • Bug has not been reproduced by developers yet:
I am having the issue. different IP. message of same location. Just because there was a connection from the same location before on the two account. It seems like the location or the IP precedent of the accounts is stored. which (if it is the case), as stored nominally is against GRDP rules for European users.
Sep 18th 2023 06:34 • erasmus08 • Bug has not been reproduced by developers yet:
Same problem with me, tired to play with a person in the city next to me. I have been to their house and played on my account on their network with others (not that person) online, but now when I am back at home, we cannot play together as it says "we are in the same location." We obviously are not, not same IP, not same computers, or same location. I think it is saving IP addresses and just assumes that we are trying to circumvent using a VPN or something when we are not.
Sep 24th 2023 07:46 • TwerpOco • Bug has not been reproduced by developers yet:
This is bullshit, how has this not been fixed yet?
Nov 14th 2023 17:12 • peiyueh • Bug has not been reproduced by developers yet:
same issue as well, how to play?
Jan 21st 2024 19:36 • Z_cebesoy • Bug has not been reproduced by developers yet:
Trying to play with 2 different friends (2 different accounts) and still we are getting the error:
Playing from the same location is a Premium feature: Go Premium now! when trying to join a friends only game
Playing from the same location is a Premium feature: Go Premium now! when trying to join a friends only game
Feb 3rd 2024 12:12 • Fruzia83 • Bug has not been reproduced by developers yet:
You play from the same location as (player). Playing from the same location is a Premium feature: Go Premium now!"
Board ID 470081376
I am playing from Norway, my parents from Poland (they are living in the same house) and my sister also in Poland. When I try to join it was twice this message, first time I'm playing from the same location as mum, second time the same location as dad.
Board ID 470081376
I am playing from Norway, my parents from Poland (they are living in the same house) and my sister also in Poland. When I try to join it was twice this message, first time I'm playing from the same location as mum, second time the same location as dad.
Mar 28th 2024 09:49 • Penkaled • Bug has not been reproduced by developers yet:
Vous jouez depuis le même endroit que muoxiao (1mml23h). Pour jouer depuis le même endroit, devenez membre Premium maintenant !
Mar 29th 2024 09:29 • lordalx • Bug has been confirmed by developers:
Thank for reporting the issue. Playing from the same location is a premium feature.
However, the issue is confirmed and you might face it when logged from several devices at the same time.
As a workaround, you can disconnect then reconnect from your current device.
However, the issue is confirmed and you might face it when logged from several devices at the same time.
As a workaround, you can disconnect then reconnect from your current device.
Apr 27th 2024 05:31 • jflann11 • Bug has been confirmed by developers:
Playing from the same location should not be a Premium feature. My wife and I like to play with friends in other locations and we're being punished for being under the same roof while trying to play with other people around the world. This limitation will eliminate our play on this site.
May 1st 2024 11:01 • anastaciaira • Bug has been confirmed by developers:
Δεν εμφανιζονται πλεον οι 4 κατηγοριες θησαυρου στο πανω και δεξια μερος του χαρτη, αλλα απο κατω.
Jun 29th 2024 07:44 • c_S_c • Bug has been confirmed by developers:
Still experiencing this issue with google Chrome.
Jul 3rd 2024 16:37 • ry_sa • Bug has been confirmed by developers:
Also experiencing this issue with someone located in a completely different city. We both use ZScaler which might make our IPs look similar, but we are definitely in completely different locations.
Aug 28th 2024 21:05 • cpyle • Bug has been confirmed by developers:
Experiencing this same issue as above:
"Also experiencing this issue with someone located in a completely different city. We both use ZScaler which might make our IPs look similar, but we are definitely in completely different locations."
"Also experiencing this issue with someone located in a completely different city. We both use ZScaler which might make our IPs look similar, but we are definitely in completely different locations."
Nov 29th 2024 16:55 • TroubleFactory • Bug has been confirmed by developers:
Got the same problem. Played with collegues after work, forget to disable work VPN. But the problem appeared even after disabling, and after changing the device.
Jan 7th 2025 14:05 • Redstoneer • Bug has been confirmed by developers:
I wanted to play with my brother, we set up the account in the same house in Poland, but now I'm in Germany and we are still getting the same error "Playing from the same location is a Premium feature: Go Premium now!". By the way, it shouldn't be a premium feature. People in the same house should be able to play together. But even if you insist on keeping it this way, it doesn't work correctly as we have different IPs now.
Jan 7th 2025 14:07 • Redstoneer • Bug has been confirmed by developers:
"Disconnect then reconnect from your current device" - doesn't work.
Apr 17th 2025 01:50 • Daisy Cricri Toon • Bug has been confirmed by developers:
j'ai déclenché la fin du jeu, 2 wagon restant mais pas pu jouer un dernier tour
Aug 22nd 2025 10:16 • Amos_Keeto • Bug has been confirmed by developers:
Adding on to this as this seems to be the big thread.
Experienced this today as well.
Confirmed two participants were in separate locations. (We were all on a Teams video call.)
Confirmed they are at the same ISP.
ISP seems to have assigned same IPv4 address to both people.
Neither were on VPN.
Could we perhaps get some better location checking from BGBA? Perhaps IPv6 confirmation?
(As for the "should"/"shouldn't" of this protection feature, I kinda get the "why" so I'm staying out of that discussion, and focusing on the please get it to work properly aspect.)
Experienced this today as well.
Confirmed two participants were in separate locations. (We were all on a Teams video call.)
Confirmed they are at the same ISP.
ISP seems to have assigned same IPv4 address to both people.
Neither were on VPN.
Could we perhaps get some better location checking from BGBA? Perhaps IPv6 confirmation?
(As for the "should"/"shouldn't" of this protection feature, I kinda get the "why" so I'm staying out of that discussion, and focusing on the please get it to work properly aspect.)
Oct 1st 2025 15:25 • jessy0mael34 • Bug has been confirmed by developers:
bonjour je n est pas quitte la table j ai eux un bug et je ne sais pas d ou sa venez
Oct 5th 2025 03:02 • Igor-Thor • Bug has been confirmed by developers:
Some players DO log in through the same computer. But later, they may be on different places trying to play together. BGA "remembering" they were ONCE in the same network and blocking FUTURE ACCESS is beyond comprehension and defies all logic. Infuriating.
Oct 28th 2025 10:25 • Rudbeckia144 • Bug has been confirmed by developers:
Just experienced this with a random player when I tried to join a turn-based game, which never happened to me before. The person seems to be located in Brazil while I'm in Sweden. We have no relation whatsoever - no previous games played or anything
Nov 27th 2025 13:41 • quirky tomas nizer • Bug has been confirmed by developers:
é a quarta vez em dois dias que recebo uma msg a dizer que não tenho internet, oque só acontece aqui no board game arena, porque tenho net nos outros sites. fico sem pontos e sou penalizado. está errado
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Please add here anything that seems relevant in order to reproduce this bug or understand your suggestion:
- Another table ID / move ID
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- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Change report status to:
bug?id=14983
