#142764: "Kicked out of game and screen froze at 10% reloading"
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
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• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Safari v17.6
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• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
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• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Safari v17.6
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
• Which browser are you using?
Safari v17.6
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• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
• Which browser are you using?
Safari v17.6
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• Which part of the rules was not followed by the BGA adaptation?
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
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• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Safari v17.6
-
• What was the game action you wanted to do?
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
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• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Safari v17.6
-
• At which step of the game did the problem occur? What was the current game instruction?
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Safari v17.6
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
• Which browser are you using?
Safari v17.6
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Safari v17.6
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
• Which browser are you using?
Safari v17.6
Report history
f5 did not solve the problem
only first time I encountered this but cant acces the game even on different browsers chrome and avg safe browser or devices.
loading game art 10% on multiple different browsers the same and i got kicked out
loading game art frozen at 10%
Progression 63%).
issue occurs on every device/browser attempted on(andriod mobile app, firefox mobile, desktop firefox and edge)
Incompréhensible et inadmissible.
boardgamearena.com/9/catan?table=582287492
Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'lumber')
at cat_game.js:254:31
at Array.forEach (<anonymous>)
at Object.offersAlign (cat_game.js:248:26)
at Object.updateActiveTrades (catan.js:1:68271)
at Object.enterState_playerTurn (catan.js:1:30872)
at Object.onEnteringState (catan.js:1:27988)
at Object.completesetup (ly_studio.js:1:499591)
at catan?table=587898848:3016:28
F5 non ha risolto
Bloccato su loading 10%
Thank you for the help!!
F5 doesn't solve the problem.
I have never had this before.
Thanks in advance for your assistance.
Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'lumber')
at cat_game.js:254:31
at Array.forEach (<anonymous>)
at Object.offersAlign (cat_game.js:248:26)
at Object.updateActiveTrades (catan.js:1:71200)
at Object.enterState_playerTurn (catan.js:1:30872)
at Object.onEnteringState (catan.js:1:27988)
at Object.completesetup (ly_studio.js:1:499796)
at catan?table=591281008:3122:28
Table #591281008. Bug happens on both my phone through the BGA app and on my laptop using Chrome.
Can't load the game
i did a trade for lumber and wool for wheat and the game froze after refresh it got stuck at 10%
F5 is not resolving the problem.
The problem appears consistently (every time) for this game across different browsers (chrome 131.0.6778.86 and firefox 133.0) and on different devices (macOs 14.7.1 and android 13)
I can access without problems to all the other table I'm currently in, only on this table the interface gets stuck, every single time I try to open it.
I also tried accessing the table from incognito, and I get stuck there too. I would rule out any cookie-related problem.
Image of the game stuck on loading game art @ imgur.com/a/JEuGS6D
I am currently unable to play this game, and all my friends are stuck at my turn.
Uncaught (in promise) TypeError: Cannot read properties of null (reading 'className')
at Object.add [as addClass] (dojo.js:1:76376)
at Object.DeployTile (sushigoparty.js:1:56954)
at Object.onEnteringState (sushigoparty.js:1:64258)
at Object.completesetup (ly_studio.js:1:500244)
at sushigoparty?table=596163671:2525:28
La partie est en cours, numéro de table : 594376539
Pouvez-vous faire le nécessaire sur je ne soit pas éliminé de cette table (de plus c'est un tournois).
Merci d'avance.
I have experienced this same issue in tables 578591124 and 587325434. I had to abandon the latter because of the problem.
I tried multiple browsers, different devices, and incognito mode. If am not logged in, I can always see the table, but as soon as I log in, the game will no longer load past 10%.
Same issue, kicked and wouldn’t load, got to ten percent and hung. I tried a bunch of stuff (clearing fifteen minute cache reloading, closing tab) to no avail. Speed test and main site all good just not the game interface.
Using chrome on iPhone
Please reset xp and reputation as clearly a common issue!
Same issue. Had selected a trade, got an error. Refreshed, can't get into the game. Suck loading at 10%.
I can access all my other games, just not this one.
Chrome on Mac. Same issue when accessing via chrome on iPhone.
And the other players - some of them do access the table - can't even offer to abandon the game as I can not go in to agree! Argh! BGA, heeeeeeeeeeeeelp!
I was just kicked out of this game. After doing a move (a trade), an error popped up, kicked me out, and then said it was reloading, but it froze at 10%. I tried joining on a different device, and it froze at 10% as well. A few minutes later, I was able to rejoin. But at that point I had been expelled. Please invalidate the results of this game and restore my points and reputation score. Thank you.
It's more than annoying knowing that I'm not allowed to start a new game as long as I haven't been playing on the one I can't access anymore. Glad I have paid for the membership!
In case someone from BGA reads this: It doesn't matter if we can't finish the tables we have started, but could you PLEASE abandon/erase them all for us? WE CAN NOT ACCESS THE TABLES SO WE ARE TOTALLY STUCK! HELP!
597094189
597094189
603074876
HELP!!!! NOW TWO OF MY CATAN GAMES ARE NOW FROZEN. I WILL GET BAD KARMA POINTS AND HAVE TO QUIT BOTH GAMES.
CHANGING BROWSERS DOES NOT WORK.
597094189
I will CANCEL my PAID subscription if this 10% loading bug is not fixed. As it is, I have TWO GAMES NOW that are unplayable and are TIMing out.
Please fix or at leas delete frozen games.
non riesco più ad accedere al tavolo perché la pagina si blocca al 10% di caricamento
con nessun browser
F5 non risolve il problema
i tried on multiple devices and browsers. after i did a martime trade the game froze. when trying to reload it would be stuck at 10%
I tried on my phone (4G) and computer (WiFi) but I couldn’t reload passed the 10 percents.
When I reload the game, it would be stuck at 10%.
And I can't continue othes Catan game. A big loss for the Karma point.
tried different browsers, no luck.
boardgamearena.com/bug?id=13943
boardgamearena.com/bug?id=104959
Same problem on game 607285911
597094189
597094189
All frozen at 10% Loading. Please fix. two have timed out and I received penalties and karma and ELO Loss.
boardgamearena.com/1/catan?table=608921488
Same issue is happpend.
All frozen at 10% Loading.
Okay, so I have been kicked out of 3 games. However, I was able to UNFREEZE my last frozen game, and it turns out it was MY FAULT!!
608168882
In the case of the above mentioned game, I had ANOTHER WINDOW OPEN FOR THE SAME GAME! it was hidden in a tab.
I was able to play that game, close that window, and move on. Good luck!
・F5キーでは解決せず、10%のところで止まり、それ以上進まなかった。
Footage here on my Google Drive: drive.google.com/file/d/1Du-uzbHg2P_rgZSSzZJk76WREfylZ7z5/view?usp=drivesdk
The error happend exatly the same way as the original author of this post wrote. It started after confirming a trade offer.
Part of a tourney that I'm going to get booted from at some point...
Is anyone working on this? Many reports of the same thing.
this map have the same error.
Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'lumber')
at cat_game.js:254:31
at Array.forEach (<anonymous>)
at Object.offersAlign (cat_game.js:248:26)
at Object.updateActiveTrades (catan.js:1:71200)
at Object.enterState_playerTurn (catan.js:1:30872)
at Object.onEnteringState (catan.js:1:27988)
at Object.completesetup (ly_studio.js:1:500949)
at catan?table=611095116:3496:28
If you construct a URL for replaying a turn and manually insert this into a browser the game will replay the last set of turns and move to your action. General format: (ignore the asterisks)
boardgamearena.com/14/catan?table=**insert-table-id**&replayLastTurn=1&replayLastTurnPlayer=**insert-your-player-ID**
I'm assuming the 14 above is likely a server ID and is not specifically relevant. What I did to come up with this was replay a turn from another catan game and then copy the URL, and insert the table ID of the game that was stuck. Hope this helps
Stuck @10% at loading. On mobile device and laptop, both.
table=611095116
The bug report I made above, at nov 25th 2024 20:58, was about game boardgamearena.com/14/catan?table=592318984. The logs from the last moves were the following:
Move 147 : 16:49:12
SvenOver is looking for ore
Move 148 : 17:22:21
Gabyta91 rejects this offer
Move 149 : 18:28:08
KlavdiaD raises a trade offer: ore → lumber,brick
Move 150 : 18:33:40
SvenOver changes their trade offer: lumber → ore
Move 151 : 18:38:46
Gabyta91 raises a trade offer: ore → lumber
Move 152 : 20:42:15
KlavdiaD changes their trade offer: ore → lumber
Move 153 : 20:43:21
SvenOver has reached a deal with KlavdiaD
⇌ KlavdiaD gives ore to SvenOver who gives lumber in exchange
The clue might be that as soon as MULTIPLE players accept a trade offer and the specific trade is fulfilled only once, the algorithm gets stuck for the players whose accepted trade offer DOESN'T get fulfilled.
In this case, I (SvenOver) reached an agreement with both Gabyta91 and KlavdiaD; I chose to fulfill the trade with KlavdiaD and could NOT get into the game afterwards, whereas KlavdiaD COULD. I don't know about Gabyta.
In a currently ongoing game with 3 players (boardgamearena.com/1/catan?table=613311475), 1 of my opponents raised a trade offer, agreed by both me and the other opponent. The exchange was fulfilled with me, and since then, the other 2 players cannot enter the game.
It looks like the algorithm got stuck because it doesn't know what to do with the accepted but not fulfilled trade between the other two players. I think the algorithm needs to be instructed about what to do in this situation, namely: cancelling the trade which is not going to be fulfilled. Question might be whether it should be implemented in such a way that the players involved should do this themselves (manually), or that the algorithm should do this automatically - I think the 2nd option would be perfectly suitable.
Hope this will help to fix this bug! :)
This is very similar to the situation described by SvenOver (Jan 14, 2025 at 20:28)
F5 didn't work for him/her, but using boardgamearena.com/**insert-server-number**/catan?table=**insert-table-id**&replayLastTurn=1&replayLastTurnPlayer=**insert-your-player-ID** helped to solve the problem! :)
It seems like the cause/appearence of the problem is clear now. A working bypass seems to have been found too, but i think now it's time for the code to be improved in such a way that the algorithm knows what to do when multiple players have accepted a specific trade request! I already offered my help and I'm still willing to do so.
It also happened to me at
boardgamearena.com/9/catan?table=617143635
at turn approximately 108/109/110, after with 1 opponent fulfulling my trade request which was accepted by both opponents.
Then I used
boardgamearena.com/9/catan?table=617143635&replayLastTurn=1&replayLastTurnPlayer=96691857
and I could enter the game again :)
The trade request didn't seem to be there anymore.
But when I then returned to
boardgamearena.com/9/catan?table=617143635,
I had the option to fulfull the same trade with the other opponent, but I cancelled it, as I only wanted to fulfill it once.
So apparently this bug can occur whenever there are multiple opponents who either accept a trade request or make another trade proposal.
Using the replayLastTurn URL like mentioned above did work as a bypass again, but I think the real solution to this problem will be that the algorithm needs information about what to do with the trade offer which is not fulfilled.
boardgamearena.com/9/catan?table=614276783
Table #615035620
Also blocked (turn-based game), it's been blocked for days, and now it's on minus time. I just cannot open it. It's forever loading at 10%. All others open fine, and I can play all other turn-based games fine, except this one. Please ensure it does not penalise me.
Internet worked properly, and it really came from bga, because I tried from another device and a different browser and it was still frozen at 10%.
It lasted about 5 minutes, while I was reloading on a regular basis. Then all came back to normal, but I had been expelled.
Please restablish elo and karma;
cat_game.js:254 Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'lumber')
at cat_game.js:254:31
at Array.forEach (<anonymous>)
at Object.offersAlign (cat_game.js:248:26)
at Object.updateActiveTrades (catan.js:1:71200)
at Object.enterState_playerTurn (catan.js:1:30872)
at Object.onEnteringState (catan.js:1:27988)
at Object.completesetup (ly_studio.js:1:501007)
at catan?table=621074606:3302:28
(anonymous) @ cat_game.js:254
offersAlign @ cat_game.js:248
updateActiveTrades @ catan.js:1
enterState_playerTurn @ catan.js:1
onEnteringState @ catan.js:1
completesetup @ ly_studio.js:1
(anonymous) @ catan?table=621074606:3302
Promise.then
(anonymous) @ catan?table=621074606:3301
(anonymous) @ dojo.js:1
He @ dojo.js:1
(anonymous) @ dojo.js:1
Xe @ dojo.js:1
We @ dojo.js:1
r @ dojo.js:1
(anonymous) @ dojo.js:1
load
it @ dojo.js:1
h.injectUrl @ dojo.js:1
Ye @ dojo.js:1
c @ dojo.js:1
(anonymous) @ dojo.js:1
Xe @ dojo.js:1
pe @ dojo.js:1
he @ dojo.js:1
h @ dojo.js:1
(anonymous) @ ly_studio.js:1
(anonymous) @ dojo.js:1
He @ dojo.js:1
(anonymous) @ dojo.js:1
Xe @ dojo.js:1
We @ dojo.js:1
r @ dojo.js:1
(anonymous) @ dojo.js:1
load
it @ dojo.js:1
h.injectUrl @ dojo.js:1
Ye @ dojo.js:1
c @ dojo.js:1
(anonymous) @ dojo.js:1
Xe @ dojo.js:1
pe @ dojo.js:1
he @ dojo.js:1
h @ dojo.js:1
(anonymous) @ ly_studio.js:1
(anonymous) @ ly_studio.js:1
forEach @ dojo.js:1
m @ ly_studio.js:1
Qe @ dojo.js:1
Ye @ dojo.js:1
c @ dojo.js:1
(anonymous) @ dojo.js:1
Xe @ dojo.js:1
pe @ dojo.js:1
he @ dojo.js:1
h @ dojo.js:1
(anonymous) @ catan?table=621074606:3199
boardgamearena.com/15/catan?table=620373949
The others have logged out and logged back in as well as refreshing the game but no change!
J'ai essayé de rafraichir, mais le site est resté inacessible.
ma connection internet était ok, j'avais acces a d'autres sites.
Quand j'ai pu revenir j'etais ou of time et expulsée de la partie.
Merci de ne pas prendre en compte ce bug dans ma reputation et mon niveau de jeu.
Merci,
F5 and refreshing couldn't help.
An important BGA module could not be found, and your game cannot be loaded. x.boardgamearena.net/data/game-libs/bga-autofit/1.x/dist/bga-autofit.umd
You should try refreshing this page.
You may also try to switch to another language (English) as it may solve the issue.
Finally, if none of these work, please do the following: press F12, click on "Network" on the new panel, press F5, take a screenshot, and report a bug.
drive.google.com/file/d/1y4hISxRbOfwmaUURe-l9cFPsGB1de6Bz/view
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
