#141615: "All selectable tokens disappeared."
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| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
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• Please copy/paste the error message you see on your screen, if applicable.
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
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• Please explain what you wanted to do, what you did and what happened
• Which browser are you using?
Google Chrome v129
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v129
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
• Which browser are you using?
Google Chrome v129
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
• Which browser are you using?
Google Chrome v129
-
• Which part of the rules was not followed by the BGA adaptation?
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
-
• Is the rules violation visible on game replay? If yes, at which move number?
• Which browser are you using?
Google Chrome v129
-
• What was the game action you wanted to do?
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
-
• What did you try to do to trigger this game action?
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• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v129
-
• At which step of the game did the problem occur? What was the current game instruction?
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v129
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
• Which browser are you using?
Google Chrome v129
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
• Which browser are you using?
Google Chrome v129
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
After selecting tokens, the tokens I selected disappeared.
I reset my turn, and they didn't reappear (that set of three was gone).
I then refreshed the webpage, at which point all five sets of tokens disappeared.
After refreshing the page and resetting my turn several times, they didn't come back.
I mentioned this to the other players, and one of them said he also couldn't see the selectable tokens.
I was expelled from the game after about three minutes as I was unable to place any tokens.
• Which browser are you using?
Google Chrome v129
Report history
puis après15-20 min, l'interface est revenue mais sans les jetons
impossible de sélectionner les jetons car ils n'apparaissent pas
puis après15-20 min, l'interface est revenue mais sans les jetons
impossible de sélectionner les jetons car ils n'apparaissent pas
Table #573869312
Coup #31
Progression 29%
Error while processing database request (reference: GS3 11/10 17:58:31)
>> Get me out of here <<
This was what I was getting each time I tried to jump to a turn play harmonies match.
I patched it today, not clear if that was a factor.
table=574150493
F5 doesn't fix, clearing cache doesn't fix. Both Android app and Windows on Firefox
Clicking the spaces the tiles should be in doesn't help, the message on the side says "Atomiczap takes " and doesn't show any tiles there either, and it doesn't progress the game.
Coup #14
Progression 15%
Same for me, I can't see the tokens that i have to choose
table #574026968 and table #574134343
Sorry, an unexpected error has occurred...
Error while processing database request (reference: GS3 11/10 21:04:17)
>> Get me out of here <<
boardgamearena.com/tournament?id=328985&token=k3nuECeBTyD57r1bVmT2kLpZXlSINtbp
Thanks!
Sorry, an unexpected error has occurred...
Error while processing database request (reference: GS3 11/10 23:42:15)
>> Get me out of here <<
boardgamearena.com/1/harmonies?table=574025868
imgur.com/a/80dIGDa
Désolé, une erreur inattendue s'est produite...
BGA service error (reference: GS1 12/10 09:28:44)
>> Sortez-moi d'ici <<
Erreur inattendue. avec lien sortez-moi d'ici!
Empêche d'accéder aux autres tables si je passe par l'icone
The tokens are showing up again this evening, but the move cannot be completed: an error occurs.
For the angry ones, it’s not a question of courtesy, it’s a question of rights. No developer is allowed to stop or cancel a game, nor to cancel penalties.
My opponent cannot finish her turn, and we are in a tournament.
Any chance you can fix it in the next few days?
Thanks for handling the problem, I know you are doing your best.
Code sometimes is hard to fix 😅
I still faced two tables where we are stuck. Sometimes it's my opponent whose move is blocked, sometimes it's myself:
boardgamearena.com/14/harmonies?table=573846622
boardgamearena.com/9/harmonies?table=574122824
Good luck for investigation
"Unexpected error: Error while processing database request (reference: GS10 14/10 15:31:40)"
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
