All reports
Dragon Castle reports
#13943: "Load Screen Freezes at "Loading game art (10%)"
fixed: Bug has been fixed
12
What is this report about?
What happened? Please select from below
At some point, I was unable to access the game interface
Detailed description
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Loading game art (10%)• Which browser are you using?
Firefox 48.0.2
Report history
Nov 27th 2019 19:50 • dragonwarlord98 • Bug has not been reproduced by developers yet:
The load screen for the game freezes at "Loading game art (10%)"
iMac OSX 10.6.8
Firefox 48.0.2
iMac OSX 10.6.8
Firefox 48.0.2
Nov 27th 2019 22:44 • LOST2 • Bug has not been reproduced by developers yet:
I also have this on an iPad, Safari & chrome.
On an android phone, the same game that is stuck at 10% on the iPad-- loads and works!
On an android phone, the same game that is stuck at 10% on the iPad-- loads and works!
Nov 27th 2019 22:46 • Stoneempire • Bug has not been reproduced by developers yet:
Hi, I just played a game and was trying out the order I had to play the chameleon spirit wile placing a tile just before to consolidate a group of 8 so I undid the chameleon action twice before finding the correct order, and then the game froze so I hit refresh.
Got stuck at loadingscreen, and coun't rejoin the game after the other players waited 8 min below my thinkingtime and decided to kick me. Sadly the game was just about to end.
I hope I do the right thing adding up my report to this one, since we both got stuck at the loadingscreen
Table #60599380
Move #326
Progression 92%
This game is awesome tho (thump up)
Got stuck at loadingscreen, and coun't rejoin the game after the other players waited 8 min below my thinkingtime and decided to kick me. Sadly the game was just about to end.
I hope I do the right thing adding up my report to this one, since we both got stuck at the loadingscreen
Table #60599380
Move #326
Progression 92%
This game is awesome tho (thump up)
Nov 28th 2019 2:37 • Melocandito • Bug has not been reproduced by developers yet:
The error persists. Because of the blockade my reputation has dropped from 100 to 70. Please restore it.
Nov 28th 2019 4:11 • hersh • Bug has been confirmed by developers:
I can reproduce Stoneempire report, but not the others. I do not think they are related but will work on a fix for the scenario Stoneempire encountered.
Thanks.
Thanks.
Nov 28th 2019 12:26 • dragonwarlord98 • Bug has been confirmed by developers:
I can also confirm that the "Loading game art (10%)" freeze occurs in other browsers on the iMac (Chrome)
And I can also confirm that the game loaded and played on my Android tablet, via the Chrome browser, with no problems.
And I can also confirm that the game loaded and played on my Android tablet, via the Chrome browser, with no problems.
Nov 28th 2019 13:15 • Nierin • Bug has been confirmed by developers:
table : 60621720 same probleme.
it happened after I tried to use the spirit of change
it happened after I tried to use the spirit of change
Nov 28th 2019 14:52 • hersh • Bug has not been reproduced by developers yet:
unfortunately i dont have a an iMac. ive deployed a fix for spirit of change though.
if anyone has a way to provide the javascript error that might be occurring it might hint to me the right direction.
if anyone has a way to provide the javascript error that might be occurring it might hint to me the right direction.
Nov 28th 2019 23:04 • athenalove • Bug has not been reproduced by developers yet:
Load Screen Freezes at "Loading game art (10%)
Nov 29th 2019 7:12 • Fimera • Bug has not been reproduced by developers yet:
Loading game art (10%) The game does not load beyond this inscription.
table : 60583261
table : 60583261
Nov 29th 2019 8:56 • Een • More information is requested by developers to reproduce this bug:
All these tables load fine for me, so this must be a browser / operating system specific problem on Apple devices.
Can you please all report your browser and operating system if you are still experiencing this "Loading game art (10%)" freeze so that we can narrow it down?
Can also someone who has this bug open the browser web developer console (F12) and make a screenshot of any javascript error?
Thanks a lot!
Can you please all report your browser and operating system if you are still experiencing this "Loading game art (10%)" freeze so that we can narrow it down?
Can also someone who has this bug open the browser web developer console (F12) and make a screenshot of any javascript error?
Thanks a lot!
Nov 29th 2019 15:29 • LOST2 • More information is requested by developers to reproduce this bug:
Hi! Regarding the Dragon Castle stuck at 10% loading on iPad - mine is iOS 9.3.5 and neither safari nor chrome works.
It loads perfectly on my android phone and Android kindle fire tablet!
I'm not on a computer, so I don't think I have the F12 function. I can screenshot the stuck screen, but I doubt if that's helpful?
Thank you for all of your detective work
It loads perfectly on my android phone and Android kindle fire tablet!
I'm not on a computer, so I don't think I have the F12 function. I can screenshot the stuck screen, but I doubt if that's helpful?
Thank you for all of your detective work
Nov 29th 2019 18:28 • dragonwarlord98 • More information is requested by developers to reproduce this bug:
Nov 29th 2019 20:23 • hersh • More information is requested by developers to reproduce this bug:
thank you. i've switched to a different function instead of append. hopefully that resolves this issue. if anyone can confirm so i can close this bug that would be appreciated :)
Nov 30th 2019 14:07 • LOST2 • More information is requested by developers to reproduce this bug:
I was able to take my turn on iPad today! :)
Dec 1st 2019 15:45 • dragonwarlord98 • More information is requested by developers to reproduce this bug:
There is no longer an issue with the game loading.
However, there is a new issue (I will make a separate post with screenshot) with all of the tiles being the same.
Thank you for correcting the loading problem! :)
However, there is a new issue (I will make a separate post with screenshot) with all of the tiles being the same.
Thank you for correcting the loading problem! :)
Dec 1st 2019 16:57 • hersh • Bug has been fixed:
thank you for confirming. will mark this bug as fixed.
Dec 17th 2024 5:16 • GnimRodd • Bug has been fixed:
I have the same problem. my Catan game will not load past 10 percent. I will get my first "Late Notice" in over 100 games now.
I am running safari on a MacBook Pro.
I am running safari on a MacBook Pro.
Add to this report
Please add here anything that seems relevant in order to reproduce this bug or understand your suggestion:
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
