#12779: "Player game history "from date" field glitch on /gamestats renders application unusable."
What is this report about?
What happened? Please select from below
What happened? Please select from below
Please check if there is already a report on the same subject
If yes, please VOTE for this report. Reports with the most votes are given PRIORITY!
| # | Status | Votes | Game | Type | Title | Last update |
|---|
Detailed description
-
• Please copy/paste the error message you see on your screen, if applicable.
None
-
• Please explain what you wanted to do, what you did and what happened
Wanted to do: see game history between two dates.
Did do: selected today's date on /gamestats page.
What happened: page flickers in a constant refresh. Only way to cease action is to navigate away from stats page.
• Which browser are you using?
Google Chrome v75
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
None
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Wanted to do: see game history between two dates.
Did do: selected today's date on /gamestats page.
What happened: page flickers in a constant refresh. Only way to cease action is to navigate away from stats page.
• Which browser are you using?
Google Chrome v75
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
None
• Which browser are you using?
Google Chrome v75
-
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
None
• Which browser are you using?
Google Chrome v75
-
• Which part of the rules was not followed by the BGA adaptation?
None
-
• Is the rules violation visible on game replay? If yes, at which move number?
Wanted to do: see game history between two dates.
Did do: selected today's date on /gamestats page.
What happened: page flickers in a constant refresh. Only way to cease action is to navigate away from stats page.
• Which browser are you using?
Google Chrome v75
-
• What was the game action you wanted to do?
None
-
• What did you try to do to trigger this game action?
Wanted to do: see game history between two dates.
Did do: selected today's date on /gamestats page.
What happened: page flickers in a constant refresh. Only way to cease action is to navigate away from stats page.
-
• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v75
-
• At which step of the game did the problem occur? What was the current game instruction?
None
-
• What happened when you tried to do this game action (error message, game status bar message, ...)?
Wanted to do: see game history between two dates.
Did do: selected today's date on /gamestats page.
What happened: page flickers in a constant refresh. Only way to cease action is to navigate away from stats page.
• Which browser are you using?
Google Chrome v75
-
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
None
• Which browser are you using?
Google Chrome v75
-
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
None
-
• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Wanted to do: see game history between two dates.
Did do: selected today's date on /gamestats page.
What happened: page flickers in a constant refresh. Only way to cease action is to navigate away from stats page.
• Which browser are you using?
Google Chrome v75
-
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
None
• Which browser are you using?
Google Chrome v75
Report history
Things I've tried:
- Different devices
- different start dates
- inputting and end date first
- typing in the date(s)
everything resulted in the same effect. I have not been able to confirm that other parties have experienced this problem.
(thanks!)
The bug status is still "Bug has not been reproduced by developers yet" — Have they attempted a repro? It seems to be just broken, I don't think it will be hard to reproduce.
Impact: Right now there's no other way to view non-recent history more than several entries at a time, other than clicking "More" and scrolling, click and scroll, click and scroll, endlessly.
This would be great to get fixed, especially since we are interested in tracking our game scores for a particular game. Thanks!
boardgamearena.com/bug?id=13057
boardgamearena.com/bug?id=13608
More details.... This is probably at least 2 different bugs:
– Case 1: Entering a valid start date causes endless "Error while processing Database request" red error box overlays.
– Case 2: Entering a valid end date cause endless redirects (flickering). This is worse than endless reloads because it also floods the browser history, forcing the user to close the tab (navigating back doesn't work).
Additionally:
– Entering an invalid date does not cause a problem: the page resets the field and reloads (via a fresh URL).
– Only valid dates cause these issues, and it's the same whether typed or using the date picker.
– The 2 different outcomes suggest Case 1 is creating and executing a SQL/db query but that the query is bad (date format error maybe?) but that some other exception is derailing Case 2 either before or after the query.
– My off-the-wall guess would be before and while actually constructing the query (perhaps assuming start date exists and is valid?).
– boardgamearena.com/gamestats?player=85562224&opponent_id=0&start_date=1586329200&finished=0&refreshtemplate=1&dojo.preventCache=1586895615311
– boardgamearena.com/gamestats/gamestats/getGames.html?player=85562224&opponent_id=0&start_date=1586329200&finished=0&updateStats=1&dojo.preventCache=1586895617663
(The only change between requests is every URL gets a new dogo.preventCache value, presumably to force a fresh DB read.)
Same with end date (but with end_date URL param).
I was curious if the bug was related to not having both start and end date (which a user never is able to achieve because the page becomes unusable after setting either one), so I manually cold loaded a URL with both in it:
– boardgamearena.com/gamestats?player=85562224&opponent_id=0&start_date=1586329200&end_date=1586674800&finished=0
Same result as the Case 1 (start date) – endless DB errors.
Hope that helps!
P.S. BTW, I'd highly recommend some kind of quadratic backoff and/or even a hard abort after some number of consecutive errors... at least for some class of endpoint calls. I realize this is trickier in cases like this where the looping is actually a chain of reloads, but this does seem to be common pattern across your whole site (e.g. voice chat, move transmit retries, etc). This has to dramatically affect site stability however — even 1 unbroken loop slams your site with requests, but any blip in infrastructure multiplies then compounds it! Anyway sorry for the digression...
Mac OS 10.15.7 (19H15)
The issue is still persistent, tried different date ranges from 10 year to 1 year all of them have same issue
* boardgamearena.com/bug?id=13057
* boardgamearena.com/bug?id=13608
* boardgamearena.com/bug?id=28457
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
