#101744: "Cannot play new games, callback error on Play Now"
What happened? Please select from below
What happened? Please select from below
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# | Status | Votes | Game | Type | Title | Last update |
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Detailed description
• Please copy/paste the error message you see on your screen, if applicable.
Callback error: TypeError: ebg.lobbyauto is not a constructor• Please explain what you wanted to do, what you did and what happened
Going to the "play now" page on the main bga website (which should load my favorite games) loads blank tiles and the error mentioned above. I am unable to see any game tiles, select game mode (simple, arena, tournament), select game type (real time, turn based), or table method (automatic, manual).
I am unable to find games to join, or start tables because of this error.• Which browser are you using?
Google Chrome v68
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Callback error: TypeError: ebg.lobbyauto is not a constructor• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Going to the "play now" page on the main bga website (which should load my favorite games) loads blank tiles and the error mentioned above. I am unable to see any game tiles, select game mode (simple, arena, tournament), select game type (real time, turn based), or table method (automatic, manual).
I am unable to find games to join, or start tables because of this error.• Which browser are you using?
Google Chrome v68
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Callback error: TypeError: ebg.lobbyauto is not a constructor• Which browser are you using?
Google Chrome v68
• What was displayed on the screen when you were blocked (Blank screen? Part of the game interface? Error message?)
Callback error: TypeError: ebg.lobbyauto is not a constructor• Which browser are you using?
Google Chrome v68
• Which part of the rules was not followed by the BGA adaptation
Callback error: TypeError: ebg.lobbyauto is not a constructor• Is the rules violation visible on game replay? If yes, at which move number?
Going to the "play now" page on the main bga website (which should load my favorite games) loads blank tiles and the error mentioned above. I am unable to see any game tiles, select game mode (simple, arena, tournament), select game type (real time, turn based), or table method (automatic, manual).
I am unable to find games to join, or start tables because of this error.• Which browser are you using?
Google Chrome v68
• What was the game action you wanted to do?
Callback error: TypeError: ebg.lobbyauto is not a constructor• What did you try to do to trigger this game action?
Going to the "play now" page on the main bga website (which should load my favorite games) loads blank tiles and the error mentioned above. I am unable to see any game tiles, select game mode (simple, arena, tournament), select game type (real time, turn based), or table method (automatic, manual).
I am unable to find games to join, or start tables because of this error.• What happened when you tried to do this (error message, game status bar message, ...)?
• Which browser are you using?
Google Chrome v68
• At which step of the game did the problem occur (what was the current game instruction)?
Callback error: TypeError: ebg.lobbyauto is not a constructor• What happened when you tried to do this game action (error message, game status bar message, ...)?
Going to the "play now" page on the main bga website (which should load my favorite games) loads blank tiles and the error mentioned above. I am unable to see any game tiles, select game mode (simple, arena, tournament), select game type (real time, turn based), or table method (automatic, manual).
I am unable to find games to join, or start tables because of this error.• Which browser are you using?
Google Chrome v68
• Please describe the display issue. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Callback error: TypeError: ebg.lobbyauto is not a constructor• Which browser are you using?
Google Chrome v68
• Please copy/paste the text displayed in English instead of your language. If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.
Callback error: TypeError: ebg.lobbyauto is not a constructor• Is this text available in the translation system? If yes, has it been translated for more than 24 hours?
Going to the "play now" page on the main bga website (which should load my favorite games) loads blank tiles and the error mentioned above. I am unable to see any game tiles, select game mode (simple, arena, tournament), select game type (real time, turn based), or table method (automatic, manual).
I am unable to find games to join, or start tables because of this error.• Which browser are you using?
Google Chrome v68
• Please explain your suggestion precisely and concisely so that it's as easy as possible to understand what you mean.
Callback error: TypeError: ebg.lobbyauto is not a constructor• Which browser are you using?
Google Chrome v68
Report history
I hope that a simple fix can be pushed this time as well.
We have added support for more browsers with our last release, which we hope will fix the issue for you.
If you are still encountering issues, please let us know:
- the device
- the exact browser version
And we can look into this in more detail. Many thanks.
I am still getting the callback error on the Play now page. But I'm addition to that, I am now getting this new error on different page loads, such as the homepage, and user profile. Maybe related to the fix? Error is "Unexpected error: Sorry, we didn't manage to process your request fast enough. Please retry. If the problem persists, please report a bug.
(reference: ST 08/11 13:15:14) "
We will fix this.
Add to this report
- Another table ID / move ID
- Did F5 solve the problem?
- Did the problem appear several times? Every time? Randomly?
- If you have a screenshot of this bug (good practice), you can use Imgur.com to upload it and copy/paste the link here.